Retail Operations Supervisor

2 weeks ago


Powell, Ohio, United States GetGo Café + Market Full time
Position Overview
A GetGo Café + Market Team Leader oversees Crew and WetGo Leads along with other Team Members. Reporting directly to a Supermarket Store Leader, the Team Leader plays a crucial role in the operational success of the store.

Key Responsibilities:
As a Team Leader, your primary duties will include:
1. Recruiting, selecting, and training Team Members.
2. Guiding the daily activities of Team Members.
3. Evaluating Team Members' performance to recommend promotions or changes in status.
4. Addressing Team Member concerns and complaints.
5. Implementing disciplinary actions when necessary.
6. Planning and organizing work schedules.
7. Assigning tasks to Team Members based on their skills and knowledge.
8. Ensuring the safety and security of both Team Members and the store.
9. Managing departmental budgets and inventory.
10. Enforcing compliance measures.

In this role, you will consistently make informed decisions and take appropriate actions to:
- Achieve key performance metrics and targets.
- Execute merchandising strategies to enhance sales and minimize waste.
- Optimize inventory management to boost sales and control expenses.
- Schedule Team Members effectively to meet business needs.
- Delegate tasks to align with Team Members' expertise.

Experience and Qualifications:
Experience Required:
3 to 5 years
Experience Desired:
1-3 years in Retail Management or supervisory roles
Education Desired:
High school diploma or equivalent
Lifting Requirement:
Ability to lift up to 50 pounds
Age Requirement:
Must be at least 18 years old

Professional Development:
Support the growth of Team Members through effective talent management processes, providing continuous feedback and coaching related to safety, service, and overall performance. Ensure all Team Members are adequately trained to perform their roles safely and effectively, delivering exceptional customer service.

About GetGo Café + Market:
At GetGo, we are more than just a convenience store; we are a community of diverse and talented individuals. Our Team Members are the foundation of our success, and we are committed to fostering an environment that offers numerous opportunities for professional growth. We value deep caring and strong family principles, making us a preferred workplace in the industry.

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