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Store Leadership Position

2 months ago

Powell, Ohio, United States MARION GOODWILL INDUSTRIES INC Full time
Job Overview

The Assistant Manager role at Marion Goodwill Industries Inc. is a key position that plays a vital part in the success of our retail operations. As a member of our store leadership team, you will be responsible for ensuring that our stores are clean, organized, and filled with fresh product, providing outstanding customer service, and using available data to meet and exceed expected metrics.

Key Responsibilities
  • Operational Excellence
  1. Assist in maintaining a clean, organized, and visually appealing store environment.
  2. Ensure that all store operations are running smoothly and efficiently.
  3. Monitor and analyze sales data to identify trends and areas for improvement.
  • Customer Service
  1. Provide exceptional customer service to all customers, ensuring that their needs are met and exceeded.
  2. Respond to customer complaints and concerns in a professional and timely manner.
  • Team Leadership
  1. Assist in recruiting, selecting, and training new employees.
  2. Evaluate employee performance regularly and provide constructive feedback and coaching.
  3. Develop and implement training programs to enhance employee skills and knowledge.
  • Store Compliance
  1. Ensure that all store policies and procedures are followed, including those related to safety and security.
  2. Conduct regular safety inspections to identify and address potential hazards.
  3. Maintain accurate records of store operations, including sales data and employee performance.
Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.