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Customer Service Representative

2 months ago

West Middlesex, Pennsylvania, United States WernerCo Full time

{"h1": "Customer Service Coordinator Role at WernerCo", "p": "At WernerCo, we are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our internal and external customers, ensuring a positive experience in accordance with our service delivery strategy.", "ul": ["Provide end-to-end support to customers through various communication channels", "Demonstrate strong problem-solving skills and professional communication to resolve customer inquiries and issues", "Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction", "Identify and articulate solutions to maximize customer experience and achieve first-call resolution", "Escalate complex issues to ensure prompt resolution and maintain customer satisfaction"]}