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Customer Service Representative

2 months ago

West Chester, Pennsylvania, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for all customers
  • Answer customer inquiries and resolve any issues in a timely and professional manner
  • Process sales transactions accurately and consistently
  • Build and maintain relationships with wholesale and retail customers
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis
  • Assist in maintaining a clean and organized store environment
  • Perform other duties as assigned by management
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds on occasion
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products