Relationship Growth Manager
2 weeks ago
We are seeking a Relationship Growth Manager to join our team at Harvard University's Office for External Education (OEE). This is a hybrid position based in Massachusetts, with a salary range of $130,000 - $200,000 per year.
The successful candidate will play a pivotal role in nurturing, cultivating, and enhancing relationships with both clients and internal stakeholders. Their primary objective is to promote and sell Harvard Medical School solutions within the health care sector, aiming to boost sales and optimize revenue generation.
- Meet with clients to understand their challenges and needs (needs analysis)
- Collaborate with HMS faculty and OEE internal stakeholders and across the Harvard University ecosystem, to orchestrate resources effectively, designing optimal educational solutions for our clients.
- Create winning proposals and present solutions to potential clients as part of the sales process, including working with Finance to create pricing
- Understand HMS OEE's business model, strategy and priorities to guide client solutions that are profitable for HMS and impactful for clients
- Manage key client relationships to ensure high client satisfaction and account growth, including effective partnering with the program delivery team
- Develop channel relationships with distributors and other partners, with a focus on CL's online learning products
- Negotiate and bring to successful closure to new business opportunities, including driving the contracting and procurement process
- Lead the qualification, pursuit and tracking of sales opportunities in the OEE CRM (SalesForce.com) to meet annual targets
In this role, you will have the opportunity to work closely with colleagues and faculty across OEE and Harvard Medical School as well as external clients. You will be responsible for personally winning new business, growing existing relationships, and developing channel relationships to drive revenue with responsibility for specific activities across the client and revenue lifecycles.
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