General Liability Claims Specialist

2 weeks ago


Fond du Lac, Wisconsin, United States Society Insurance Company Full time

Job Information

Job Title

General Liability Claims Specialist

Home Department:

Property, Auto, and Liability Claims

Employment Status:

Exempt; Full-time

Schedule:

40 hours/week with Flexible Scheduling Opportunities

Position Location:

Home Office, Telecommuting, or Remote Opportunities

Overview

At Society Insurance, we are dedicated to safeguarding the aspirations and livelihoods of our policyholders, which significantly influences the communities we support. We strive for excellence, uphold high ethical standards, and take our responsibilities seriously while maintaining a light-hearted approach. Discover how you can contribute to our mission through a fulfilling career.

We are currently seeking a General Liability Claims Specialist to join our Property, Auto, and Liability (PAL) Claims team. This role will primarily focus on the resolution of straightforward to complex general liability claims.

About the Role

  • Handles the settlement of straightforward to complex claims by assessing liability and reaching agreements with claimants in accordance with policy guidelines and authority levels.
  • Determines coverage through thorough investigations, which include reviewing claim forms, policies, and other relevant documents; interviewing claimants, insured parties, and witnesses; consulting police and medical records; inspecting property damage; and engaging with experts as necessary.
  • Addresses ambiguous claims by conducting investigations and evaluating the evidence presented.
  • Ensures meticulous documentation of assigned files in compliance with company and state regulations.
  • Generates reports by gathering, analyzing, and summarizing claim-related information.
  • Enhances professional and technical expertise by participating in ongoing education and training.

About You

  • You possess strong communication skills and enjoy fostering relationships.
  • You remain composed under pressure and can negotiate effectively while preserving relationships.
  • You hold yourself accountable and adhere to established rules and regulations.
  • You have a keen interest in analyzing, investigating, and utilizing facts to inform your decisions.
  • You are naturally inquisitive and eager to expand your knowledge.

What it Will Take

  • A Bachelor's Degree in business or a related field OR a minimum of 3 years of experience in claims handling.
  • Proficiency with PC Applications.
  • Ability to obtain and maintain necessary licensing prior to managing claims in states that require it.
  • A valid driver's license and a satisfactory driving record.

What Society Can Offer

  • Comprehensive Benefits Package: Competitive salary with bonus potential; health, dental, life, and vision insurance.
  • Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan.
  • Work-Life Balance: Company-paid holidays; flexible scheduling; paid time off; telecommuting options.
  • Education: Career coaching; company-sponsored courses; student loan and tuition reimbursement.
  • Community Engagement: Charitable matching; paid volunteer time; team sponsorships.
  • Wellness Initiatives: Employee Assistance Program; Wellness Program.

Society Insurance is committed to maintaining a workplace free from discrimination and harassment of any kind against applicants and employees based on race, color, religion, sex, national origin, age, disability, genetics, veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.

Society Insurance maintains a drug-free workplace. Candidates receiving an employment offer will be required to undergo a pre-employment drug test for controlled substances. All employment offers are contingent upon successful completion of this pre-employment drug test, conducted in accordance with Society's substance abuse policy.



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