Customer Service Ambassador
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness.
As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free" experience.
Key Responsibilities- Greet members and guests, providing a warm and welcoming experience
- Answer phones in a friendly manner and assist callers with various questions
- Check in members, provide tours of the club, and sign up new members
- Log amenities and communicate updates and billing issues to members and guests
- Respond to member questions and concerns in a timely and professional manner
- Regularly clean the facility, bathrooms, equipment, front desk area, and amenities
- Must be 18 years of age or older
- Punctuality and reliability are essential
- Customer service experience is preferred
- Continual standing and walking during shifts
- Continual talking to members and potential members in person and on the phone
- Ability to lift 45 pounds
At Planet Fitness, we are committed to creating a supportive and engaging workforce with an inclusive culture that values diversity and promotes a sense of belonging.
We offer a range of benefits, including great growth opportunities, a set schedule, medical, dental, and vision insurance, employee referral bonuses, and more.
Join our team and be part of a company that cares about bettering the health and wellbeing of our communities.
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