Customer Service Representative
2 months ago
About Delta Sonic
Delta Sonic is a leading provider of car wash and detail shop services, recognized nationally as a Top Place to Work. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our front-line team, you will be responsible for providing exceptional customer service, educating customers on our services, and ensuring a positive experience for all who visit our locations.
Key Responsibilities
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
- Educate customers on our car wash and detail shop services, highlighting the benefits and features of each
- Process customer transactions, maintain accurate cash handling procedures, and follow all position-specific protocols
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals
- Participate in ongoing training and development to enhance product knowledge and skills
Requirements
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
- Ability to work in a fast-paced environment, multitasking with a sense of urgency while maintaining a high level of professionalism
- Previous experience in customer service, sales, or a related field is preferred, but not required
- Ability to work a flexible schedule, including weekends and holidays
- Willingness to adapt to changing circumstances and priorities
About the Role
This is a fantastic opportunity to join a dynamic and growing company, with a focus on customer satisfaction and employee development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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