Event Catering Coordinator
2 weeks ago
Catering Assistant
Job Category: Food & Beverage Requisition Number: CATER003577
Job Overview
Troon International is pleased to present an outstanding career opportunity for a full-time Catering Assistant. Ideal candidates will excel in a service-oriented environment and demonstrate a commitment to delivering exceptional hospitality.
Compensation: Pay range is $14.00-$16.00 per hour.
Key Responsibilities:
- Engage with clients through in-person meetings, phone calls, and emails to confirm and coordinate catering arrangements.
- Assess each group's catering requirements, including menu selection, meal timing, and venue setup.
- Conduct site visits and facility tours for assigned groups.
- Monitor all guarantees and deadlines as stipulated in contracts.
- Collaborate with the Conventions and Catering department alongside the Food and Beverage team to ensure all arrangements are executed as intended.
- Participate in trade shows, wedding expos, and other relevant events as needed.
- Complete assigned projects related to catering operations.
- Support the department manager in recruiting, training, planning, and directing team members' work. Provide input on hiring, performance evaluations, and disciplinary actions.
- Assist in managing the coordination of team members, including Banquet Captains, Servers, Hosts, and Setup Staff.
- Help monitor business volume forecasts and adjust staffing and resource allocation accordingly.
- Ensure the delivery of outstanding service to achieve high levels of guest satisfaction.
- Assist the manager in communicating updates or new policies to the team.
- Conduct facility tours and site visits for groups.
- Perform additional duties as required.
Minimum Qualifications:
Associate's degree (AA) and one to two years of relevant experience and/or training, or an equivalent combination of education and experience.
Other Qualifications:
Proficient in software applications such as Microsoft Word, Excel, and POS systems. Excellent interpersonal and customer service skills are essential.
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