Front Desk Receptionist

4 days ago

Santa Ana, California, United States RBC Bearings Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at RBC Bearings. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing office operations, and supporting our sales and customer service teams.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage office operations, including maintaining a clean and organized workspace, ordering supplies, and coordinating travel arrangements.
  • Support the sales team by preparing quotes, processing purchase orders, and reviewing contracts.
  • Assist the customer service team with responding to customer inquiries, resolving issues, and providing product information.
  • Perform various administrative tasks, including filing, sorting, logging, photocopying, collating, and distributing documents.
  • Monitor and log visitor admittance, issue badges when required, and schedule conference rooms.
  • Assist with special projects and tasks as needed.
Requirements
  • High school diploma or equivalent required; specialized coursework in general office practices, such as typing, filing, accounting, and bookkeeping, preferred.
  • 1-2 years of related experience and/or training; or equivalent combination of education and experience.
  • Competency to read and comprehend simple instructions, short correspondence, and memos.
  • Aptitude to write routine and simple correspondence.
  • Ability to speak effectively with all visiting guests, as well as, all employees within the organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Capability to deal with problems involving several concrete variables within standardized situations.
  • Knowledge of Microsoft Office Suite required.
Working Conditions

This role is subject to compliance with the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), which requires the incumbent to be either a US citizen, lawful permanent resident, or have refugee or asylee status.

This role is based in a manufacturing environment and requires the ability to work in a fast-paced office setting with occasional exposure to moving mechanical parts, fumes, or airborne particles.

The noise level in the work environment is usually moderate or loud, and the employee is regularly required to sit and talk or to hear.

The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

The employee is occasionally required to stand and walk, and must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision.

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