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Client Support Specialist
2 months ago
Customer Service Representative
Customer service representatives play a crucial role in delivering support to clients through various communication methods including telephone, electronic mail, live chat, and other platforms. They manage client inquiries, facilitate order processing, oversee returns, and supply information regarding products and services.
Core Duties:
- Address client inquiries and issues
- Document client interactions
- Manage order processing and transactions
- Evaluate and update client accounts
- Direct clients to suitable resources when necessary
- Process returns and resolve complaints
Compensation Overview:
The typical compensation for a customer service representative in the United States is approximately $13.86 per hour, with potential additional earnings through bonuses and commissions.
Employee Benefits:
Common benefits for customer service representatives may include assistance with adoption, options for remote work, tuition reimbursement, 401(k) matching contributions, and flexible scheduling.
Company Profile:
Richmond Pediatrics prioritizes client satisfaction and is dedicated to delivering outstanding service to all customers. We are seeking committed customer service representatives to help us provide exceptional support to our clientele.
