Beauty Brands Client Experience Specialist
4 days ago
We are seeking a highly motivated and customer-focused Client Service Specialist to join our team at Beauty Brands. As a Client Service Specialist, you will be responsible for providing exceptional customer service, creating a personalized experience for every customer, and driving sales through engagement and suggestive selling.
Key Responsibilities- Create a GLAMOUR Experience for every customer by welcoming them with a Beauty Brands greeting, promoting the Take Ten program, and ensuring resolution of customer concerns.
- Promote and execute marketing plans, promotional programs, and visual merchandising standards to drive sales and engagement.
- Utilize the Just Ask program and Just Ask Daily Form to support the GLAMOUR Experience, enhance suggestive selling, and increase add-on sales goals.
- Attend required Education classes and ensure store safety and security measures are being followed.
- Participate in scheduled store meetings and follow client experience guidelines.
As a family-owned business, we put our people first. We look out for our own, investing in our employees and providing the best deals and quality, trusted products for our customers. We're more than a salon, spa & beauty store - we're a family, and we treat everyone who walks through our doors as such.
Requirements- Strong customer service, communication, and interpersonal skills.
- Demonstrated record of punctuality, attendance, teamwork, and ability to follow company policies.
- Physical ability to assist with inventory, product receiving and preparation, merchandising, and daily cleaning tasks.
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