Customer Success Director

3 days ago


Washington, Washington, D.C., United States T-Rex Solutions Full time
About the Role
We're looking for a seasoned Customer Success Manager to join our team at T-Rex Solutions. As a key member of our Customer Success Team, you will be responsible for maintaining active relationships with customers, ensuring that project teams meet their needs, and resolving conflicting requirements and priorities. This is an exciting opportunity to work with a talented team and contribute to the success of our customers.

Responsibilities include:
  • Evaluating ECIS technical requirements and determining resources needed to meet those requirements.
  • Working across groups to help resolve conflicting requirements and priorities.
  • Developing success metrics that are relevant and timely.


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