Senior Manager of Client Success

3 weeks ago


Washington, Washington, D.C., United States Dcode Full time
Job Responsibilities

As a Senior Director of Mission Success, your key responsibilities will include:

  • Ensuring world-class quality of delivery to our clients, continuously meeting or exceeding client expectations
  • Representing Dcode senior leadership at client meetings and establishing relationships with government stakeholders
  • Overseeing success metrics and outcomes defined with each client, and monitoring progress to ensure achievement of desired outcomes

Additionally, you will be responsible for standardizing and validating high-quality delivery to our clients, and progressing towards client outcomes via oversight of quarterly reviews and major deliverables.



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