Customer Service Director

3 days ago


Washington, Washington, D.C., United States Colonial Parking Inc Full time
Customer Service Director

Estimated Salary: $65,000 - $85,000 per year.

We are seeking a Customer Service Director to join our team at Colonial Parking Inc. This is a key role that requires strong leadership and customer service skills.

The ideal candidate will have experience in managing customer service teams, resolving customer complaints, and improving customer satisfaction.

Key Responsibilities:

  • Lead the customer service team
  • RESOLVE CUSTOMER COMPLAINTS IN A TIMELY MANNER
  • Develop and implement customer service strategies
  • Monitor customer satisfaction metrics

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in customer service management
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment


  • Washington, Washington, D.C., United States Pacers Navy Yard Full time

    Customer Experience Director - Pacers Navy YardWe are seeking a highly experienced and skilled Customer Experience Director to join our team at Pacers Navy Yard. This is an excellent opportunity to lead a high-performing team, drive sales growth, and deliver exceptional customer experiences.Key Responsibilities: Develop and implement effective customer...


  • Washington, Washington, D.C., United States Lilt Full time

    Unlock Your Potential as a Director of Customer Success (Americas)LILT is revolutionizing the way enterprises approach translation with its cutting-edge AI solution. As a Director of Customer Success (Americas), you will be at the forefront of driving customer satisfaction and growth.The ideal candidate will possess a proven track record in leading...


  • Washington, Washington, D.C., United States Emerge Full time

    About the RoleAs a Home Services Director at Emerge, you will lead our team in delivering high-quality services to customers. Your primary focus will be on implementing policies and procedures, ensuring seamless operations across multiple locations.Key Responsibilities include:Developing and executing strategies to improve customer satisfaction.Mentoring and...


  • Washington, Washington, D.C., United States Colonial Parking Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Facility Services Director to lead our Facility Care Management team at Colonial Parking Inc. The successful candidate will have a proven track record of effectively managing teams, ensuring timely completion of services, and maintaining strong relationships with clients and colleagues.The ideal...


  • Washington, Washington, D.C., United States Planet Fitness - Lev Management Full time

    About UsPlanet Fitness - Lev Management is dedicated to creating a positive, judgement-free environment for our members. As a leader, you'll embody this mission by fostering a culture of respect, empathy, and inclusivity. By joining our team, you'll contribute to building a community that welcomes people from all walks of life.Our ValuesWe believe in...


  • Washington, Washington, D.C., United States Sparks Group Full time

    Job SummaryWe are seeking a seasoned and results-driven Financial Services Branch Director to oversee the daily banking operations of our member-focused federal credit union. This individual will play a pivotal role in enhancing the overall customer experience, driving revenue growth, and fostering a collaborative team environment.


  • Washington, Washington, D.C., United States The Nuclear Company Full time

    At The Nuclear Company, we are committed to delivering safe and reliable electricity at the lowest cost. To achieve this goal, we need a talented Utility Account Manager to manage and optimize customer relationships with utility companies.This role requires strong negotiation and problem-solving skills, as well as the ability to analyze data and identify...


  • Washington, Washington, D.C., United States WEG Transformers USA Full time

    Job OverviewThe Technical Customer Service Leader at WEG Transformers USA oversees the installation and field testing of Power Transformers (PT), addresses and resolves warranty claims, and provides full responses to requests for spare parts for Power & Distribution Transformers (DT). This role enforces internal and external policies and procedures and...


  • Washington, Washington, D.C., United States T-Rex Solutions Full time

    Job SummaryWe are seeking a seasoned Technical Service Delivery Director to lead our Customer Success Team, providing direction to Technical Delivery Managers and ensuring delivery of exceptional customer service.The successful candidate will have extensive experience interacting with senior customers whose organizations consume IT services, as well as...

  • Operations Director

    4 weeks ago


    Washington, Washington, D.C., United States Sodexo Full time

    Lead Our Housekeeping and Custodial TeamsWe are seeking a skilled Operations Director to oversee our housekeeping and custodial teams at Ingleside at Rock Creek. This serene continuing care retirement community is nestled on 14 wooded and landscaped acres bordering Washington, DC's beautiful Rock Creek Park.Our team works closely with clients to deliver...

  • Research Director

    2 weeks ago


    Washington, Washington, D.C., United States Educational Testing Service (ETS) Full time

    OverviewEducational Testing Service (ETS) is a global leader in education and talent solutions. Our mission is to advance quality and equity in education by providing innovative solutions to organizations worldwide.About the RoleWe are seeking a highly skilled Research Director to join our Office of Strategic Research Alliances team. The successful candidate...


  • Washington, Washington, D.C., United States The Watergate Hotel Full time

    About the RoleWe are looking for a skilled Director of Protection Services to oversee all safety and security operations at The Watergate Hotel.


  • Washington, Washington, D.C., United States United States Conference of Catholic Bishops Full time

    We are seeking an experienced Director of Multicultural Worship Services to join our team at the United States Conference of Catholic Bishops. This is a full-time, fully remote position that requires living in the DC metro region.About the JobThe Director of Multicultural Worship Services will assist the Executive Director in responding to inquiries from...


  • Washington, Washington, D.C., United States Unity Health Care. Full time

    About the RoleWe are seeking an experienced professional to serve as the Healthcare Services Director for Unity Health Care. In this role, you will be responsible for the overall functioning of the nursing/medical assistant staff, including direct supervision of administrative and clinical personnel. The ideal candidate will possess strong leadership skills,...


  • Washington, Washington, D.C., United States Absolute Healthcare Resources Full time

    About the JobClient Services Director PositionWe are seeking an experienced and compassionate Client Services Director to lead our team at Absolute Home Healthcare in the District of Columbia. As a key member of our leadership team, you will oversee the delivery of high-quality care services to our clients and their families.The estimated annual salary for...


  • Washington, Washington, D.C., United States Midas - PGW Full time

    Job OverviewWe are seeking an experienced Automotive Service Director to join our team at Midas - PGW. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our automotive repair business.


  • Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    About the RoleThe Director of Patient Care Services will provide leadership and oversight for a specific unit/department within our organization. You will work closely with the Director of Nursing to ensure the delivery of high-quality patient care services.This role requires a minimum of 3-4 years progressive nursing care experience and a Bachelor's degree...


  • Washington, Washington, D.C., United States Service Coordination, Inc. Full time

    Job SummaryThe Creative Design Director will lead the development of creative design services across the organization, collaborating with the Marcom team to drive strategic growth and innovation. This role requires a highly skilled professional with 5 years of experience in graphic design, emphasizing digital channels, and a strong understanding of brand...


  • Washington, Washington, D.C., United States Delta-T Group Inc. Full time

    Job OverviewThe Clinical Services Director is a key position at Delta-T Group Inc., responsible for connecting with and working successfully alongside youth and families using expert knowledge to help sustain program requirements within the client location.About the RoleThis leadership role takes initiative in supporting and empowering the youth and...


  • Washington, Washington, D.C., United States CND Life Sciences Full time

    Job Description:CND Life Sciences is a leading provider of neurodiagnostic testing services, and we are seeking a highly skilled Clinical Account Manager to join our team. As a key member of our commercial organization, you will be responsible for supporting our account management and clinical support functions.The successful candidate will have a strong...