Customer Service Director
3 days ago
Estimated Salary: $65,000 - $85,000 per year.
We are seeking a Customer Service Director to join our team at Colonial Parking Inc. This is a key role that requires strong leadership and customer service skills.
The ideal candidate will have experience in managing customer service teams, resolving customer complaints, and improving customer satisfaction.
Key Responsibilities:
- Lead the customer service team
- RESOLVE CUSTOMER COMPLAINTS IN A TIMELY MANNER
- Develop and implement customer service strategies
- Monitor customer satisfaction metrics
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 3 years of experience in customer service management
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
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