Front Desk Associate

6 days ago


Greenville, South Carolina, United States North Carolina Retina Associates Full time

We are seeking a highly organized and motivated individual to join our team as a Front Desk Associate at North Carolina Retina Associates. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and physicians.

Key Responsibilities:
  • Patient Registration: Greet and register patients in a timely and accurate manner, ensuring all necessary information is collected.
  • Scheduling: Schedule appointments and manage patient flow to minimize wait times.
  • Administrative Support: Assist with various administrative tasks, including data entry, reporting, and maintaining accurate patient records.
  • Communication: Answer phone calls, respond to inquiries, and provide clear and concise information to patients and staff.
  • Collection: Collect payments and process transactions in a professional and courteous manner.
Requirements:
  • Education: High School Diploma or Equivalent.
  • Skills: Strong interpersonal and customer service skills, effective listening, clear verbal and written communication, problem-solving skills, and ability to master multiple software systems.

Work Schedule: Set clinic hours are Monday through Friday, 8 am to 5 pm. Full-time hours are preferred, with some overtime hours may be required.


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