Sales Center Operations Manager

2 weeks ago

MagstattleBas, Grand Est, United States Watsco Full time


Job Overview
Carrier Enterprise is in search of a sales-driven professional to take on the role of Branch Sales Manager.

Position Summary

The Branch Sales Manager serves as a pivotal sales leader overseeing the daily operations at our Sales Center. This role requires a proven ability to excel and guide a team in a customer-centric and collaborative environment. Proficiency in computer skills is crucial, along with strong communication and interpersonal abilities. The Branch Sales Manager is accountable for enhancing sales and profitability at their branch.


Key Responsibilities:
  • Oversee daily operations of the store and meet established sales and profitability targets set by Regional Leadership; effectively manage profit and loss.
  • Conduct business development initiatives including prospecting, maintaining, and establishing new client relationships, identifying cross-selling opportunities, and conducting customer visits.
  • Ensure the highest standards of customer service are maintained.
  • Collaborate with local sales teams to devise strategies for increasing store traffic and gather valuable feedback from clients regarding service efforts.
  • Recruit, hire, train, and mentor all direct reports in alignment with company policies. Guide and support Counter Sales Associates.
  • Maintain accurate inventory and safeguard all company assets against theft or damage.
  • Exhibit effective communication and interpersonal skills, integrity, and a strong sense of personal accountability.
  • Assign employees to various tasks as needed, including organizing merchandise displays and maintaining cleanliness to enhance product accessibility.
  • Ensure full compliance with all key controls.
  • Provide constructive feedback, foster development in others, embrace and lead change, and make clear, informed decisions.
  • Additional responsibilities encompass Merchandising, Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy, and HVAC Technical Support.
About Carrier Enterprise

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company globally. We proudly distribute leading brands such as Carrier, Bryant, Payne, GREE, and a comprehensive range of aftermarket parts, supplies, and accessories.

With approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and a workforce of over 2,000 employees, we are well-positioned to deliver exceptional service to our customers.

Carrier Enterprise is committed to providing Comfort Excellence within the HVAC/R industry. Our vision is to evolve into a world-class distribution company, distinguished by our unwavering commitment to service excellence.

We value the diverse experiences, backgrounds, knowledge, and ideas that contribute to our company culture, enhancing our teams and our business. From retail locations to e-commerce and mobile platforms, our team is equipped with the tools necessary to advance their careers at Carrier Enterprise.

Benefits

Carrier Enterprise offers a competitive compensation package, including bonuses based on sales performance, and a comprehensive benefits package that includes health, dental, vision, life insurance, and a 401(k) plan.

Qualifications:
  • Preferred BA Degree or Associate Degree in business, marketing, or a related field.
  • Experience in managing sales within a B2B environment, particularly in distribution or wholesale sales.
  • Strong relationship-building skills; must be a team builder and player with a focus on sales.
  • Ability to thrive in a fast-paced retail environment.
  • 3-5 years of experience in the HVAC industry is preferred.
  • Proficient in Microsoft applications and other computer skills.
  • Proven leadership and coaching capabilities.
  • Prior retail management experience is advantageous.
  • Sales-driven with the ability to inspire and motivate sales and operational staff.
  • Forklift certification is preferred.

Carrier Enterprise is an Equal Opportunity Employer. All applicants must be authorized to work in the United States.


Disclaimer:
The information provided in this job description reflects the general nature and level of work to be performed. It is not intended to be a comprehensive list of all duties, responsibilities, or qualifications required of employees assigned to this position.

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