Program Support Specialist

7 days ago


Milwaukee, Wisconsin, United States Mad Science Full time
Job Description

Mad Science is seeking a highly organized and detail-oriented Operations Associate to support the Operations Manager in various tasks related to client order processing, marketing, customer communications, and program fulfillment.

Key Responsibilities:
  • Answer customer inquiries and book Mad Science programs from inbound calls
  • Assist in creating print marketing materials, including flyers, ads, and program-related print materials
  • Support on-site administration of school programs, camps, and birthday parties
  • Serve as a substitute instructor when necessary
Requirements:
  • Excellent customer service and interpersonal skills
  • Ability to work independently with minimal direction
  • Proficiency in Microsoft Office and Google applications
  • Excellent organizational skills and attention to detail
  • Energetic, outgoing, and FUN personality
  • No science background required, but willingness to learn is essential
Work Schedule:

We require 20-30 hours per week, Monday through Friday, between 8:00 AM and 5:30 PM. Additionally, you will work a rotating weekend schedule of Saturday mornings, 1-2 times per month.

Compensation:

Salary is open, based on your skills. Please state your salary requirements in your cover letter.



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