Patient Services Specialist
2 weeks ago
Are you seeking a fulfilling career path within a supportive organization that values growth and development?
Are you naturally driven, self-directed, and proactive?
Do you have a strong interest in health and wellness combined with a talent for sales?
If you possess the enthusiasm, ambition, and initiative to thrive in a premier organization, we would like to connect with you. At The Joint Chiropractic, we deliver exceptional service to all our patients, and we invite you to become part of our compassionate team. Let’s transform your passion for health and wellness into a rewarding career. We are committed to enhancing the quality and accessibility of chiropractic care in the wellness sector.
Clinic Hours: Monday-Friday 9:45 AM - 7 PM, Saturday 9:45 AM - 6 PM, Sunday 11:45 AM - 6 PM
Compensation: Hourly Rate + Commission
Benefits: Medical/Dental/Lunch Breaks
Preferred Experience: Sales experience
Key Qualifications:
- Aspirations to advance within the company
- A positive and winning mindset
- High school diploma or equivalent (GED)
- Proficient in point of sale software, ensuring accurate patient account management
- Strong communication skills, both verbal and written
- Minimum of one year of sales experience
- Engagement in marketing and sales initiatives to attract new patients
- Able to manage multiple tasks efficiently
- Educate patients about wellness services and offerings
- Share personal experiences related to chiropractic care
- Collaborate effectively in a dynamic and enjoyable work environment
- Strong customer service orientation with effective communication skills
- Organize patient flow within the clinic
Core Responsibilities:
- Delivering outstanding service to members and patients
- Primary focus on acquiring memberships to achieve sales targets
- Welcoming members and patients upon arrival and facilitating check-ins
- Handling incoming phone inquiries
- Re-engaging inactive members
- Staying informed about membership options, packages, and promotions
- Fostering team goals and maintaining positive relationships with colleagues
- Ensuring cleanliness and organization of the clinic
- Confidently presenting and selling memberships and visit packages
- Keeping management informed of member concerns and adhering to policies
- Willingness to learn and develop professionally
- Receiving constructive feedback positively and using it for growth
- Office management or marketing experience is a plus
- Able to stand or sit for extended periods
- Able to lift up to 50 pounds
- Embodying The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. transformed access to chiropractic care with its innovative retail healthcare model introduced in 2010. Today, it stands as the largest operator, manager, and franchisor of chiropractic clinics across the nation. The company is dedicated to making quality care convenient and affordable, eliminating the need for insurance for millions seeking pain relief and ongoing wellness. With over 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a leading entity in the chiropractic field. Recognized as number one on Forbes' 2022 America's Best Small Companies list and number three on Fortune's 100 Fastest-Growing Companies list, The Joint Chiropractic is a pioneering force where healthcare intersects with retail.
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