Change Management Specialist
3 weeks ago
Delmock Technologies, Inc. is a dynamic company seeking an IT Change Management Specialist to lead change management initiatives in the Information Technology department.
The ideal candidate will have a strong background in IT change management, excellent analytical and communication skills, and the ability to work effectively in a team environment.
Key Responsibilities:
- Partner with the IT Change Management Administrator to conduct regular change management meetings.
- Serve as a liaison between IT and the WSSC Water business community.
- Support the IT Change Management tool administrator.
- Support day-to-day user needs, software upgrade deployments, and enhancement configuration.
- Support IT Change Management reporting.
- Perform internal QA of weekly change request submissions.
Requirements:
- Bachelor's degree in information technology management or related field.
- At least 4 years of experience working in Change Management.
- Experience in Service Now Change Management Software.
- Experience reviewing change requests in ServiceNow.
- Experience creating and implementing IT asset governance procedures.
- Knowledge of IT Change Management best practices.
- Knowledge and understanding of change management tools.
- Proven ability to execute tasks and meet deadlines under pressure.
- Excellent analytical, negotiation, and organization skills.
- Ability to develop and intuitively present complex ideas.
- Outstanding customer, communication, and interpersonal skills.
Salary Range: $90,000 - $120,000 per year.
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