Efficient IT Change Manager

1 week ago


Laurel, Maryland, United States Delmock Technologies Inc Full time

Delmock Technologies, Inc. is seeking an experienced IT Change Management Specialist to drive change management initiatives in the Information Technology department.

The successful candidate will possess a strong background in IT change management, excellent leadership and communication skills, and the ability to navigate complex technical environments.

Responsibilities:

  • Lead the development and implementation of change management processes and procedures.
  • Partner with IT senior management to ensure effective change management.
  • Support the IT Change Management tool administrator.
  • Support day-to-day user needs, software upgrade deployments, and enhancement configuration.
  • Support IT Change Management reporting.

Requirements:

  • Bachelor's degree in information technology management or related field.
  • At least 6 years of experience working in Change Management.
  • Experience in Service Now Change Management Software.
  • Experience reviewing change requests in ServiceNow.
  • Experience creating and implementing IT asset governance procedures.
  • Knowledge of IT Change Management best practices.
  • Knowledge and understanding of change management tools.
  • Proven ability to execute tasks and meet deadlines under pressure.
  • Excellent leadership, analytical, negotiation, and organization skills.
  • Ability to develop and intuitively present complex ideas.
  • Outstanding customer, communication, and interpersonal skills.

Salary Range: $100,000 - $130,000 per year.



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