Client Relations Specialist

2 weeks ago


Virginia Beach, Virginia, United States World Insurance Associates LLC Full time

Overview
World Insurance Associates is a distinctive insurance organization that provides premier products and services from leading providers, complemented by attentive support from local agents.

Established in 2011, World has rapidly emerged as one of the fastest-growing insurance brokers in the United States, boasting over 2,200 employees across more than 210 offices throughout North America.

We focus on a variety of insurance sectors, including personal and commercial lines, surety and bonding, employee benefits, financial and retirement services, as well as human capital management solutions.

Our significant growth and leading market position have created numerous opportunities across the state, allowing top talent to work from one of our various offices in the region.

Position Summary
The Client Service Representative will support insurance producers in addressing client requirements, which includes documenting annual enrollments, additions, terminations, and more.

Key Responsibilities
- Assist insurance producers in fulfilling client needs
- Lead open-enrollment communications with insurance carriers
- Support client HR and benefits personnel with insurance-carrier communications
- Aid client employees with insurance-carrier appeals

Qualifications
- Bachelor's degree or equivalent education and experience preferred
- Experience in group health insurance and other employee benefits is required
- Minimum of one year of experience in insurance client service
- Ability to thrive in a collaborative team environment
- Strong prioritization skills
- Excellent communication abilities
- Active listening skills with a service-oriented mindset
- Proficient phone etiquette
- Effective email communication skills
- Proficient in Microsoft Office and client-relationship or agency-management software
- Spanish proficiency is a plus

Equal Employment Opportunity
At World Insurance Associates (WIA), we embrace and support our differences. We recognize that a diverse team with varied thoughts, experiences, and opinions enhances our employees, our products, and our community.

WIA is proud to be an equal opportunity workplace, committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.

Additionally, WIA provides reasonable accommodations for known physical or mental limitations of otherwise qualified applicants or employees with disabilities, unless such accommodations would impose an undue hardship on the operation of our business.



  • Virginia Beach, Virginia, United States Hair Club Full time

    About Us:We are a mission-driven organization that recognizes the transformative power of hair, enhancing the happiness, security, and confidence of our clients. Our comprehensive range of hair restoration solutions caters to all types and stages of hair loss.Role Overview:As a Client Relations Specialist, you will serve as the initial point of contact for...


  • Virginia Beach, Virginia, United States Medix Full time

    Position Overview:Medix is seeking a dedicated Client Relations Specialist to support a prominent health system. This role focuses on delivering exceptional service to our clients in the healthcare sector.Work Schedule: Monday to Friday, Full-time (8am-6pm) - Commitment to these hours is essential.Role Type: In-person position with potential for remote work...


  • Virginia Beach, Virginia, United States Alera Group, Inc. Full time

    Exceptional Client Support: Work closely with our retirement plan advisors to deliver outstanding service to our Retirement Plan Consulting clientele.Effortless Client Onboarding: Ensure a smooth transition for new clients, making certain they feel valued and supported from the outset.Commitment to Excellence: Strive to uphold the highest standards of...


  • Virginia Beach, Virginia, United States World Insurance Associates LLC Full time

    About World Insurance AssociatesWorld Insurance Associates is a forward-thinking insurance firm that provides a diverse array of premium products and services from leading providers, combined with dedicated support from local agents.Founded in 2011, World has emerged as one of the fastest-growing insurance brokers in the U.S., with a workforce of over 2,200...


  • Virginia Beach, Virginia, United States Raymond James Full time

    Job OverviewWith over 60 years of esteemed history and recognition in the Financial Services sector, Raymond James is on the lookout for a proactive Client Service Associate. This role is ideal for individuals who are detail-oriented, motivated, and adept at creative problem-solving, and who wish to be part of our expanding team. This pivotal position is...


  • Virginia Beach, Virginia, United States Alera Group, Inc. Full time

    Exceptional Client Support: Work closely with our retirement plan advisors to deliver outstanding service to our Retirement Plan Consulting clientele.Smooth Client Integration: Ensure a seamless transition for new clients, making certain they feel valued and appreciated from the outset.Ongoing Client Engagement: Maintain strong relationships with clients,...


  • Virginia Beach, Virginia, United States Alera Group, Inc. Full time

    Exceptional Client Service: Work closely with our retirement plan advisors to deliver outstanding support to our Retirement Plan Consulting clientele.Effortless Client Onboarding: Ensure a seamless transition for new clients, making certain they receive a warm welcome and comprehensive assistance throughout the process.Commitment to Excellence: Uphold the...


  • Virginia Beach, Virginia, United States Hair Club Full time

    At Hair Club, we recognize the transformative influence of hair on self-esteem and overall well-being. Our mission is to deliver tailored hair restoration solutions that address the individual needs of each client.As a Client Service Coordinator, you will be integral in fostering a warm and inviting atmosphere for our clients. This role transcends typical...


  • Virginia Beach, Virginia, United States Allstate Insurance Agency - Jason McMahan Full time

    Job OverviewThe Insurance Sales Consultant at Allstate Insurance Agency - Jason McMahan plays a crucial role in expanding our clientele and nurturing ongoing relationships with our valued customers.Benefits:Competitive Base Salary with Commission OpportunitiesComprehensive Healthcare CoverageDental and Vision InsurancePaid Time Off ranging from 2 to 3...


  • Virginia Beach, Virginia, United States Gestamp Full time

    POSITION OVERVIEW This role is pivotal in managing comprehensive updates via customer platforms, ensuring adherence to all logistics standards set by clients. Actively engages in team meetings aimed at enhancing organizational performance. KEY RESPONSIBILITIESAdhere to all OSHA regulations, safety protocols, PPE requirements, as well as ISO and environmental...


  • Virginia Beach, Virginia, United States Haynes Furniture The Dump Full time

    Position Overview: Customer Care Specialist Are you passionate about providing outstanding service? We are looking for enthusiastic individuals to take on the role of Customer Care Specialists, where you will play a crucial role in delivering top-notch customer experiences. As a Customer Care Specialist, your efforts will directly influence customer...


  • Virginia Beach, Virginia, United States ProSol Full time

    About ProSol: We are a leading Customer Service and Sales organization dedicated to providing exceptional service options to our clients. Our team is composed of innovative thinkers and driven professionals committed to excellence in the industry. Position Overview: The Verizon Customer Support Advisor plays a crucial role within our Customer Service and...


  • Virginia Beach, Virginia, United States Kimberly Hitchman - State Farm Agent Full time

    Job OverviewPosition SummaryWe are looking for a personable and customer-focused individual to join our team at Kimberly Hitchman - State Farm Agent. If you aspire to run your own business, become a trusted consultant in your community, and lead a team, this role is for you. As part of our thriving team, you will receive guidance to develop your business...


  • Virginia Beach, Virginia, United States Performance Collision Centers Full time

    Customer Service RepresentativeCompany Overview:Performance Collision Centers is a leading name in the collision repair industry, committed to delivering an unparalleled service experience to our clientele. Our mission is to provide a seamless, stress-free repair process that exceeds customer expectations.Role Overview:As a Customer Service Representative,...


  • Virginia Beach, Virginia, United States Evertree Insurance LLC Full time

    About Evertree Insurance LLC:Evertree Insurance LLC is a dynamic and expanding independent brokerage specializing in both personal and commercial insurance solutions. Established with a vision to transform the insurance landscape, our team comprises seasoned professionals and creative thinkers dedicated to enhancing the sales and service experience in the...


  • Virginia Beach, Virginia, United States Lee Hudson - State Farm Agent Full time

    Position OverviewAre you a personable individual with a passion for customer service? If you thrive in engaging with clients and have a keen interest in financial solutions, this opportunity with Lee Hudson - State Farm Agent could be the perfect fit for you. Our agents specialize in marketing a range of insurance and financial service products tailored to...


  • Virginia Beach, Virginia, United States World Insurance Associates LLC Full time

    OverviewWorld Insurance Associates is a distinctive insurance organization that combines leading products and services from major providers with personalized service from local agents.Established in 2011, World has rapidly emerged as one of the fastest-growing insurance brokers in the United States, boasting over 2,200 employees across more than 210 offices...


  • Virginia Beach, Virginia, United States Lee Hudson - State Farm Agent Full time

    Job OverviewPosition Summary:Are you a personable individual with a passion for customer service? If you thrive in engaging with clients and enjoy assisting them with their needs, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm's insurance and financial service...


  • Virginia Beach, Virginia, United States Teleperformance USA Full time

    Client Support Specialist Role at Teleperformance USAAbout Teleperformance USATeleperformance USA is a leading provider of digital business services, offering innovative solutions that enhance operational efficiency for prominent brands. Our diverse workforce, fluent in over 300 languages, is committed to making a positive difference in our communities and...


  • Virginia Beach, Virginia, United States REI Virginia Beach Full time

    Position OverviewAt REI Virginia Beach, we are recognized as a premier provider in Sales, Customer Engagement, and Business Growth for esteemed clients across the nation. We are currently seeking a Junior Client Relations Manager who possesses a vibrant personality and a genuine enthusiasm for collaboration.Our Junior Client Relations Managers prioritize...