Verizon Client Relations Specialist

2 months ago


Virginia Beach, Virginia, United States ProSol Full time

About ProSol: We are a leading Customer Service and Sales organization dedicated to providing exceptional service options to our clients. Our team is composed of innovative thinkers and driven professionals committed to excellence in the industry.

Position Overview: The Verizon Customer Support Advisor plays a crucial role within our Customer Service and Sales division. This position is responsible for implementing best practices and enhancing processes that align with customer care goals and sales performance.

Key Responsibilities:

  • Engage with customers from provided lead lists, progressing towards building new business and nurturing existing relationships.
  • Respond to inquiries regarding order status, payments, products, promotions, and technical issues to ensure a seamless customer experience.
  • Exhibit active listening skills, demonstrating emotional intelligence in challenging situations, and empathizing with customers to foster a positive interaction.
  • Acquire in-depth product and service knowledge by participating in relevant client meetings focused on technology, sales promotions, and product updates.
  • Develop strong leadership and interpersonal skills to enhance team dynamics.
  • Drive sales initiatives through effective promotional campaigns.
Qualifications:
  • Bachelor's degree in business, marketing, or a related field.
  • A proven track record of exceeding performance targets with a commitment to excellence.
  • Availability for full-time hours, including weekends.
  • Willingness to travel periodically for professional development and networking opportunities.
  • Demonstrated patience, empathy, and a genuine passion for customer service.
  • Strong confidence and public speaking abilities.
#LI-Onsite

  • Virginia Beach, Virginia, United States ProSol Full time

    About ProSol: We are a leading Customer Service and Sales organization dedicated to delivering exceptional service solutions. Our dynamic team is committed to excellence and innovation, serving the community with top-tier options in the industry.Position Overview: The Verizon Customer Service Representative plays a crucial role within our Customer Service...


  • Virginia Beach, Virginia, United States REI Communications Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Verizon Sales and Customer Service team as a Sales and Customer Experience Specialist. In this role, you will be responsible for shaping our customer experience, from setting up new accounts to answering questions and actively listening for opportunities to expand and...


  • Virginia Beach, Virginia, United States Best Buy Full time

    As a Retail Sales Specialist for Verizon products at Best Buy, you'll engage customers using relationship skills to drive profitable growth and achieve individual goals.Key responsibilities include:Using skills learned from training to engage with customers and provide complete solutionsStaying current on promotional initiatives to drive profitable...


  • Virginia Beach, Virginia, United States REI Communications Full time

    We are a premier marketing and sales firm, dedicated to creating premium marketing and sales campaigns. Our team is committed to developing our employees' potential and building a team of talented, motivated individuals who will uphold our mission of being a market leader. We are seeking a Verizon Customer Service Associate to join our team.Key...


  • Virginia Beach, Virginia, United States Best Buy Full time

    About the RoleWe're seeking a skilled Verizon Sales Advisor to join our team at Best Buy. As a Retail Sales Specialist, you'll engage customers using relationship skills to make sales, drive profitable growth, and achieve individual goals.Key ResponsibilitiesUse skills learned from training to engage with customers, provide them with complete solutions, and...


  • Virginia Beach, Virginia, United States PROSOL Inc. Full time

    Job OverviewAt PROSOL Inc., we are seeking a highly motivated and results-driven Verizon Customer Service Representative to join our dynamic team. As a key member of our Customer Service and Sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Engage with customers through various...


  • Virginia Beach, Virginia, United States REI Virginia Beach Full time

    Company Overview:REI Virginia Beach is a leading consulting firm specializing in telecommunications sales and marketing. Our mission is to enhance the profitability and visibility of renowned household brands through innovative revenue strategies.Position Summary:We are seeking a motivated Verizon Customer Service Associate to support our strategic marketing...


  • Virginia Beach, Virginia, United States Guidant Financial Full time

    About Guidant FinancialGuidant Financial is a growing and stable company that offers innovative funding solutions and cutting-edge technology to help entrepreneurs across the country start and grow their small businesses.Job SummaryWe are seeking a highly skilled and motivated Client Relations Specialist to join our team. As a Client Relations Specialist,...


  • Virginia Beach, Virginia, United States AO GLOBELIFE Full time

    Job Title: Client Sales SpecialistAbout the Role:We're seeking a skilled Client Sales Specialist to join our team at AO GLOBELIFE. As a Client Sales Specialist, you'll play a key role in helping clients achieve financial peace of mind by providing tailored insurance solutions that meet their unique needs.Key Responsibilities:Client Needs Assessment: Conduct...


  • Virginia Beach, Virginia, United States Melone Law PC Full time

    Job DescriptionAt Melone Hatley, PC, we are seeking a highly skilled Client Experience Specialist to join our team. As a Client Experience Specialist, you will be responsible for delivering exceptional client service and ensuring that our clients receive the highest level of support and guidance throughout their journey with our firm.Key...


  • Virginia Beach, Virginia, United States Charles Schwab Full time

    Client Relationship Specialist Role at Charles SchwabAt Charles Schwab, we're committed to empowering our employees to make a positive impact in the financial services industry. As a Client Relationship Specialist, you'll play a critical role in the operational success of our local branch, working closely with the Client Relationship Manager and Branch...


  • Virginia Beach, Virginia, United States CLASSIC AIR CARE, LLC Full time

    Job DescriptionAt Classic Air Care, LLC, we're seeking a skilled Client Care Specialist to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional experiences for our clients.Key Responsibilities:Provide top-notch customer service over the phone and chat, ensuring that clients receive timely and...


  • Virginia Beach, Virginia, United States Charles Schwab Full time

    About the RoleWe are seeking a highly motivated and customer-focused Client Relationship Specialist to join our team in Virginia Beach. As a key member of our branch team, you will play a critical role in delivering an exceptional client experience and supporting the operational success of our local branch.Key ResponsibilitiesProvide exceptional customer...


  • Virginia Beach, Virginia, United States Charles Schwab Full time

    Unlock Your PotentialAt Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.As a Client Relationship Specialist, you'll play a critical role in the...


  • Virginia Beach, Virginia, United States Charles Schwab Full time

    Unlock Your Potential with Charles SchwabAs a Client Relationship Specialist at Charles Schwab, you will play a vital role in delivering exceptional client experiences and driving the success of our local branch. This is an exciting opportunity to bring your passion for customer service to a dynamic and purpose-driven organization.With a strong focus on...


  • Virginia Beach, Virginia, United States Charles Schwab Full time

    Transform the Finance Industry with Charles SchwabAt Charles Schwab, we empower our employees to make a lasting impact on their careers. Our innovative culture combines creative problem-solving with a passion for customer service, driving us to challenge the status quo and revolutionize the finance industry.Join Our Team as a Client Relationship SpecialistAs...


  • Virginia Beach, Virginia, United States Brian Bartko - State Farm Agent Full time

    Job DescriptionWe are seeking a highly motivated and sales-driven Customer Relations Representative to join our team at Brian Bartko - State Farm Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.Responsibilities:Develop and...


  • Virginia Beach, Virginia, United States Brian Bartko - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and sales-driven Customer Relations Representative to join our team at Brian Bartko - State Farm Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.Key Responsibilities:Develop and...


  • Virginia Beach, Virginia, United States ECPI University Full time

    OverviewECPI University is seeking a dedicated and passionate professional to join our team as an Online Software Development Academic Support Specialist. This role is ideal for an entry-level IT professional who is eager to support students in the form of coaching, tutoring, and mentoring.As a member of our team, you will have the opportunity to share your...


  • Virginia Beach, Virginia, United States ECPI University Full time

    Transform Lives with ECPI UniversityWe are seeking dedicated professionals to join our team and help transform the lives of our students. As an Online Software Development Academic Support Specialist, you will play a vital role in providing coaching, tutoring, and mentoring to our students.With a passion for supporting students and a strong background in IT,...