Customer Support Specialist
2 weeks ago
Position Level
Entry Level
Work Environment
Retail Setting
Position Summary
L.P.T Retail Management Services, LLC is in search of motivated and friendly individuals to fill customer service representative roles.
Key Responsibilities
- Deliver outstanding customer service. In situations where multiple employees are present, prioritize customer needs by ensuring prompt service at the cash register, even if it means pausing other tasks such as stocking or cleaning.
- Fulfill all assigned duties during shifts.
- Safeguard company assets, ensuring that personal and team safety is never compromised:
- Adhere to company protocols regarding cash management and safe operations.
- Follow established procedures for vendor check-ins.
- Complete all necessary paperwork at the end of each shift.
- Respond immediately to any spills or hazardous situations.
- Additional responsibilities may be assigned by the Store Manager as needed.
- Proficient in reading, writing, and understanding English at an eighth-grade level, including the ability to comprehend spoken communication.
- Basic math skills at an eighth-grade level for handling cash transactions, completing shift reports, and managing product counts during vendor check-ins.
- Visual acuity sufficient for checking identification and processing financial documents.
- Ability to follow instructions for operating electronic cash registers and other equipment.
- Capable of lifting items weighing up to 50 lbs.
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