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Customer Support Specialist

2 months ago

Cedar Rapids, Iowa, United States LPT Retail Management Services Full time
Job Overview

Location
LPT #5512 - CEDAR RAPIDS, IA

Position Summary
  • Deliver outstanding customer service. In situations where multiple employees are present, prioritize customer needs by ensuring that service points are adequately staffed to minimize wait times.
  • Fulfill all assigned responsibilities during shifts.
  • Employees are responsible for protecting the company's resources, unless their own safety or that of others is at risk:
    • Adhere to company protocols regarding cash management and safe handling.
    • Implement proper procedures for vendor check-ins.
    • Complete all necessary documentation at the end of each shift.
  • Respond promptly to any spills or hazardous situations.
  • Additional tasks may be assigned by the Store Manager as needed.
Requirements
  • Proficient in reading, writing, and understanding English at an eighth-grade level, including auditory comprehension.
  • Basic math skills at an eighth-grade level to handle transactions, complete reports, and manage inventory counts during vendor interactions.
  • Visual capability to verify identification and process financial transactions.
  • Ability to comprehend instructions for operating electronic cash registers and other relevant equipment.