Current jobs related to Customer Support Specialist - Cedar Rapids, Iowa - Fleetworthy Solutions

  • Desktop Support Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States Desktop & Depot Support Full time

    At Desktop & Depot Support, we are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Cedar Rapids, Iowa. In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer...

  • IT Support Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States Altorfer Full time

    Job Title: IT Desktop Support SpecialistAltorfer is seeking a skilled IT Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our computer systems.Key...

  • ISP Support Specialist

    4 weeks ago

    Cedar Rapids, Iowa, United States TEKsystems Full time

    Job Title: ISP Support SpecialistJob Summary:We are seeking a highly skilled ISP Support Specialist to join our team. As an ISP Support Specialist, you will be responsible for providing world-class customer support to our ISP partners. You will answer inbound calls, chats, and emails in a professional manner, adhering to company and departmental policies....

  • Product Support Specialist

    3 weeks ago

    Cedar Rapids, Iowa, United States Five Star Call Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAssist customers with product-related inquiries and issues via...

  • Customer Support Specialist

    2 months ago

    Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Position OverviewLocationLPT Retail Management ServicesRole SummaryWe are seeking enthusiastic individuals to enhance our customer service experience. The expectations for this role include: Delivering outstanding customer support. In situations where multiple staff members are present, priority should be given to customer service; if a line forms,...

  • Operations Support Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States GreatAmerica Financial Services Full time

    At GreatAmerica Financial Services, we're seeking a highly skilled Operations Support Specialist to join our team. This fast-paced, customer-facing role requires a strong focus on accuracy and relationship-building. As an Operations Support Specialist, you'll be responsible for facilitating and executing customer financing programs, processing incoming...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    Diagnostic Imaging SpecialistHealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team for a 13-week contract in Carlsbad, New Mexico. This role offers a unique opportunity to work with a leading healthcare provider and contribute to the delivery of high-quality patient care.Key Responsibilities:Operate and maintain diagnostic...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    We are seeking a skilled Diagnostic Imaging Specialist to join our team at HealthCare Support. This 13-week contract opportunity is located in Cedar Rapids, Iowa, and offers a competitive compensation package.Benefits of this role:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment...

  • Customer Support Specialist

    2 months ago

    Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Position OverviewLocationLPT Retail Management ServicesRole SummaryWe are seeking enthusiastic individuals to enhance our customer experience. The expectations for this role include: Delivering outstanding customer service. In situations where multiple employees are present, priority should be given to customer interactions, ensuring that service is prompt...

  • Customer Support Specialist

    2 months ago

    Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Position OverviewLocationLPT Retail Management ServicesRole SummaryWe are seeking enthusiastic individuals to enhance our customer service experience. The expectations for this role include: Delivering outstanding customer service. In situations where multiple employees are present, it is essential to prioritize customer needs, ensuring that service is...

  • IT Technical Support Specialist

    1 week ago

    Cedar Rapids, Iowa, United States UnityPoint Health Full time

    Job SummaryWe are seeking a skilled IT Technical Support Specialist to join our team at UnityPoint Health. As a member of our Client Device Support team, you will be responsible for providing technical support and resolving issues related to computer systems and peripherals. You will work closely with Regional Service Managers, customers, and other IT team...

  • IT Technical Support Specialist

    7 days ago

    Cedar Rapids, Iowa, United States UnityPoint Health Full time

    We are seeking a skilled IT Technical Support Specialist to join our team at UnityPoint Health. As a member of our Client Device Support team, you will be responsible for resolving technology issues and project initiatives in the region. You will work closely with peers in all regions, Regional Service Managers, customers, and other IT team members to ensure...

  • Product Support Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States Five Star Call Centers Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone,...

  • Radiologic Imaging Specialist

    4 weeks ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    Radiologic Technologist Job DescriptionHealthCare Support is seeking a skilled Radiologic Technologist for a 13-week contract in Cedar Rapids, Iowa.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...

  • IT Technical Support Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States UnityPoint Health Full time

    Job SummaryWe are seeking a skilled IT Technical Support Specialist to join our team at UnityPoint Health. As a member of our Client Device Support team, you will be responsible for providing technical support and resolving technology issues and project initiatives in the region. You will work closely with peers in all regions, Regional Service Managers,...

  • Family Support Specialist

    7 days ago

    Cedar Rapids, Iowa, United States Four Oaks Family & Children Services Full time

    Family Support Specialist Job DescriptionFour Oaks Family & Children Services is seeking a dedicated and compassionate Family Support Specialist to join our team. As a Family Support Specialist, you will play a vital role in providing supportive services to families, enabling children to safely remain with their family, be reunified with their family, and/or...

  • Ultrasound Imaging Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    Ultrasound Tech OpportunityHealthCare Support is seeking a skilled Ultrasound Tech for a 13-week contract in Cedar Rapids, Iowa.BenefitsImmediate enrollment in health insuranceDental and life insurance coverageEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursementsResourcesDirect access to payroll...

  • Echo Technologist Specialist

    4 weeks ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    Echo Technologist OpportunityHealthCare Support is seeking a skilled Echo Technologist for a 13-week contract in Cedar Rapids, Iowa.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...

  • Echo Technologist Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    Job Title: Echo TechnologistHealthCare Support is seeking a skilled Echo Technologist for a 13-week contract in Cedar Rapids, Iowa.Benefits of Working with HealthCare Support:Immediate enrollment in comprehensive health insuranceDental and life insurance coverageEmployee Assistance Program (EAP) for mental health supportAccess to open investment accounts for...

  • IT Support Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States Altorfer Full time

    Job Summary:The Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support duties (answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer organization.Key Responsibilities: Assist Helpdesk staff with diagnosing...

Customer Support Specialist

2 months ago

Cedar Rapids, Iowa, United States Fleetworthy Solutions Full time

Fleetworthy Solutions is a dynamic and expanding provider of cloud-based compliance services tailored for the transportation sector. With over thirty years of experience, our brand signifies a commitment to delivering compliance solutions that surpass state and federal standards by leveraging data, technology, and skilled professionals to enhance compliance visibility and ultimately ensure safer roads.

We are currently seeking Client Service Representatives to join our team in a pivotal role focused on supporting our clients effectively.

Key Responsibilities:

  • Examine driver logs to confirm compliance with DOT regulations.
  • Access and amend driver logs on the Omnitracs platform.
  • Conduct log audits for drivers who have faced service interruptions, DOT incidents, or Qualcomm issues.
  • Detect violations in driver logs and provide guidance on proper log completion per DOT standards.
  • Identify vehicles with unassigned driving events and allocate them appropriately.
  • Address driver inquiries regarding log modifications through digital and telephonic communication.
  • Oversee the fleet for missing or inaccurate logs on a weekly basis.
  • Stay informed about current and forthcoming DOT logging regulations.
  • Facilitate training for new office personnel on DOT regulations and company protocols.
  • Support additional departmental functions by managing and updating driver DQ files with necessary DOT compliance documentation.
  • Provide telephonic training to drivers on utilizing the Qualcomm system.

Qualifications:

  • Proficient in basic computer operations and Microsoft Office applications.
  • High school diploma or GED is mandatory.
  • Exceptional organizational skills with a keen attention to detail and accuracy.
  • Able to work autonomously with minimal supervision.

Job Type: Full-time

Compensation: Starting at $14.00 per hour