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Front Desk Director
2 months ago
Job Summary:
The Front Office Manager is a key member of the hotel team, responsible for the successful operation and administration of all front office departments. This includes:
- Front desk management
- Bell/door services
- Concierge services (if applicable)
Key Responsibilities:
The Front Office Manager will ensure that the department is running smoothly and efficiently, with a focus on providing exceptional customer service to guests. This includes:
- Managing front office staff and supervising their work
- Coordinating with other hotel departments to ensure seamless operations
- Monitoring and controlling front office expenses
- Developing and implementing policies and procedures to improve front office operations
Requirements:
To be successful in this role, the Front Office Manager will need to have:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of hotel operations and front office procedures
About Crestline Hotels & Resorts:
Crestline Hotels & Resorts is a leading hotel management company that operates a portfolio of hotels across the United States. We are committed to providing exceptional service to our guests and creating a positive work environment for our employees.
