Front Desk Agent

3 weeks ago


San Jose, California, United States Valencia Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Valencia Santana Row. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.

Key Responsibilities
  • Register guests and process check-in/check-out procedures
  • Provide accurate and timely information to guests regarding hotel facilities, services, and local attractions
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Maintain a clean and organized front desk area, including handling cash and credit transactions
  • Collaborate with other hotel departments to ensure seamless guest service
Requirements
  • High school diploma or equivalent required; hotel operations or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with accuracy
  • Basic math skills and ability to handle cash and credit transactions
  • Availability to work a variety of shifts, including weekends and holidays
What We Offer
  • Competitive hourly rate
  • Medical, dental, and life insurance benefits
  • Paid time off and paid community service days
  • Opportunities for career growth and professional development

Valencia Hotel Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.


  • Front Desk Agent

    4 weeks ago


    San Diego, California, United States Omni Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni San Diego Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming arrival and departure experience.Key Responsibilities:Provide personalized service to...

  • Front Desk Agent

    4 weeks ago


    San Mateo, California, United States Island Hospitality Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.Key Responsibilities:Check-in and...


  • San Jose, California, United States Residence Inn San Jose South Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn San Jose South. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesAnswer guest inquiries regarding hotel services, amenities, and local...

  • Front Desk Agent

    4 weeks ago


    San Francisco, California, United States Spire Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Spire Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Greet and register guests in a friendly and...

  • Front Desk Agent

    3 weeks ago


    San Francisco, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRegister guests...

  • Front Desk Agent

    4 weeks ago


    San Francisco, California, United States Hilton San Francisco Financial Full time

    Job Summary:As a Front Desk Agent at Hilton San Francisco Financial, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling room assignmentsProviding information and assistance to guests...


  • San Diego, California, United States Remington Hotels Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Agent to join our team at Four Points by Sheraton San Diego. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front office operations, and ensuring a smooth and efficient check-in and check-out process.Key...


  • San Diego, California, United States Lodging Dynamics Full time

    Front Desk Agent Job DescriptionAt Lodging Dynamics, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Book guest reservations and coordinate...


  • San Francisco, California, United States Sage Hospitality Full time

    Front Desk Agent Job DescriptionWhy Choose Us?At Sage Hospitality, we're seeking a skilled Front Desk Agent to provide exceptional guest experiences and contribute to our team's success.Our CultureWe're a creative and adventurous spirit-driven company that values excellence, innovation, and community involvement. Our one-of-a-kind touches, distinctive...

  • Front Desk Associate

    3 weeks ago


    San Diego, California, United States Omni Hotels Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Omni San Diego Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless stay for our guests.Responsibilities:Provide a warm and...


  • San Diego, California, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Hampton San Diego Mission Valley. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Greet and...

  • Front Desk Supervisor

    4 weeks ago


    San Jose, California, United States Four Points San Jose Airport Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Four Points San Jose Airport. The successful candidate will be responsible for supervising the front desk operations, ensuring exceptional guest service, and maintaining a high level of productivity and employee morale.Key ResponsibilitiesSupervise the front...


  • San Francisco, California, United States Hilton San Francisco Financial Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton San Francisco Financial District. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Responsibilities:Register guests and...

  • Front Desk Associate

    3 weeks ago


    San Francisco, California, United States Sage Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Zelos. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Guest Check-In/Check-Out: Greet and check-in guests in a...


  • San Diego, California, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Agent to join our team at Remington. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesProvide warm and welcoming...

  • Front Desk Associate

    4 weeks ago


    San Diego, California, United States Omni Hotels Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Omni San Diego Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling check-ins and check-outs, and ensuring a seamless experience for all...


  • San Bernardino, California, United States Hampton San Bernardino Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn & Suites San Bernardino, CA. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth and enjoyable stay for our guests.ResponsibilitiesGuest Service: Greet and...


  • San Francisco, California, United States Spire Hospitality Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Spire Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key Responsibilities:Greet and register...

  • Front Desk Supervisor

    4 weeks ago


    San Jose, California, United States Valencia Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Valencia Santana Row. As a key member of our front office team, you will be responsible for managing and supervising front desk and guest services team members to ensure exceptional guest satisfaction and a seamless hotel experience.Key...


  • San Jose, California, United States Highgate Hotels Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesAnswer inquiries from guests regarding restaurants, transportation, entertainment, etc.Follow all cash handling and credit policies.Be aware of...