Revenue Cycle Manager

1 week ago


Federal Way, Washington, United States Sea Mar Community Health Centers Full time
Job Description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.

Position Summary:

Sea Mar Community Health Center's Billing Department in Federal Way, WA is seeking a full-time Revenue Cycle Manager. Sea Mar is a non-profit federally-qualified health center providing health and social services across western Washington.

Key Responsibilities:

  • Manage the day-to-day operations of all functions within the Central Business Office (CBO).
  • Supervise all business office staff in and outside the CBO, as well as any billing/coding temporary and contracted staff.
  • Ensure the performance of the CBO relating to revenue, reimbursement, and staff productivity.
  • Diagnose and root cause claim denials and rejection issues, develop action plans and training materials to resolve these issues, and create workflow or system configuration solutions to further prevent these issues.
  • Take personal ownership of training and understanding of the Epic electronic health record and practice management system.
  • Prioritize multiple tasks simultaneously in an occasionally stressful environment.
  • Manage and influence people, develop relationships, and communicate professionally with all levels of staff, including providers.
  • Work strategically and collaboratively with payers.
  • Develop reports, analyze large amounts of data, and use the information to communicate business needs and make decisions.

Requirements:

  • Bachelor's degree in a healthcare or business-related field; Master's degree preferred.
  • Working knowledge of CPT ICD-10 codes and experience working with Medicare, Medicaid, Washington State DSHS, Labor & Industry, and commercial carriers.
  • Minimum of five years of related work experience in healthcare billing, accounting, or finance.
  • Minimum of three years supervisory experience in healthcare billing, accounting, or finance.
  • Current Certified Professional Coder (CPC) certificate from AAPC, highly preferred.
  • Proficient in personal computer applications, spreadsheet applications, and word processing.
  • Experienced Epic PB Resolute user and Epic certifications - not required but very desirable.
  • Willing to work in an office setting.
  • English required; English/Spanish is a plus.

What We Offer:

  • Full-time employees working 30 hours or more receive an excellent benefit package, including medical, dental, vision, prescription coverage, life insurance, long-term disability, EAP, paid-time-off, and 10 paid holidays.
  • 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.


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