Theatre Operations Supervisor
2 weeks ago
As a Theatre Operations Supervisor, you will play a crucial role in ensuring the smooth operation of our cinema. Your leadership will guide the team in delivering exceptional service to our guests while maintaining a safe and efficient work environment.
PREFERRED QUALIFICATIONS
- A minimum of one year of experience in a customer-centric industry (e.g., retail, dining, hospitality).
- Familiarity with various theatre crew roles.
- Excellent verbal and written communication abilities.
- Proficient in Microsoft Office Suite.
- Lead and mentor theatre staff and supervisors to fulfill their essential duties.
- Provide hands-on supervision and support to team members.
- Ensure compliance with all guest service standards.
- Manage staffing levels in all operational areas.
- Execute daily operational and administrative tasks, including opening and closing procedures.
- Promote a guest-focused environment through active engagement.
- Analyze financial data to enhance both guest satisfaction and financial performance.
- Complete personal training programs successfully.
- Oversee specific theatre departments as assigned.
- Assist in the recruitment, training, development, and management of team members.
- Collaborate effectively with supervisors, peers, and external partners.
- Engage with guests in a high-volume setting, ensuring their needs are met.
- Work independently to meet deadlines.
- Maintain consistent attendance in accordance with company policies.
- Adhere to business practices and compliance standards.
- Fulfill additional tasks as directed by upper management.
- Support management in achieving service and financial objectives related to concessions.
- Complete necessary administrative reports for the theatre.
- AMC-provided attire: company-issued shirt, black trousers, belt, and nametag.
- Employee-provided items: black footwear and socks.
AMC is dedicated to providing an exceptional experience to our associates and guests alike. With a legacy of innovation since 1920, we strive to enhance our offerings with state-of-the-art technology and diverse content. Our focus on superior service, teamwork, and community engagement makes AMC a unique place to work.
JOB SUMMARY
As a Theatre Operations Supervisor, you will oversee and coordinate theatre operations to meet AMC's objectives. Your leadership will ensure a professional and safe environment for all associates.
BENEFITS
At AMC, you will develop valuable skills in communication, leadership, and time management while enjoying a competitive benefits package, including vacation time, medical/dental/vision coverage, a 401(k) plan, and complimentary movie tickets.
COMPENSATION
AMC offers a competitive salary range for this position, which may vary based on experience and location.
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