Client Relations Specialist

2 weeks ago


Santa Fe, New Mexico, United States Stephen Gillespie - State Farm Agent Full time
Position Overview

Are you enthusiastic and dedicated to providing exceptional service? Do you thrive in a role that involves engaging with clients? If so, a position with Stephen Gillespie - State Farm Agent may be the ideal fit for you. Our agency specializes in offering State Farm insurance and financial service products.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer support. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based review process to inform clients about their insurance choices.
As a Team Member, you will benefit from:
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly compensation plus commission/bonus
  • Health benefits
  • Flexible working hours
  • Valuable experience in the insurance field
  • Opportunities for growth and advancement within the agency
Qualifications
  • Outstanding communication skills, including written, verbal, and listening abilities
  • Strong organizational skills
  • Self-driven and motivated
  • Detail-oriented approach
  • Proactive problem-solving skills
  • Commitment to customer service excellence
  • Aptitude for learning computer systems
  • Ability to collaborate effectively within a team
  • Capability to manage multiple tasks simultaneously
  • Skill in relating effectively to clients
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)


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