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Client Relations Specialist

2 months ago

Santa Fe, New Mexico, United States Stephen Gillespie - State Farm Agent Full time
Position Overview

Are you a friendly and customer-oriented individual? Do you thrive in engaging with clients? If so, a role with Stephen Gillespie - State Farm Agent could be the perfect fit for you. Our agency specializes in offering State Farm insurance and financial service products.

Key Responsibilities
  • Build and maintain customer relationships while providing timely follow-ups.
  • Deliver accurate, friendly, and prompt customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance choices.
What We Offer
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly compensation plus commission/bonus
  • Health benefits
  • Flexible working hours
  • Valuable industry experience
  • Opportunities for growth and advancement within the agency
Qualifications
  • Exceptional communication skills, both written and verbal
  • Strong organizational abilities
  • Self-driven and motivated
  • Detail-oriented mindset
  • Proactive problem-solving skills
  • Commitment to outstanding customer service
  • Ability to learn and navigate computer systems
  • Team-oriented approach
  • Capacity to manage multiple tasks effectively
  • Ability to connect with customers on a personal level
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license