Customer Relations Coordinator
2 weeks ago
Company: Crossroads Hyundai
Are you driven by a passion for customer engagement and effective communication? Crossroads Hyundai is on the lookout for a motivated and proactive Customer Relations Coordinator to enhance our team.
Key Responsibilities:
- Initiate contact with potential and current clients through phone outreach to arrange meetings for the sales team.
- Leverage our Customer Relationship Management (CRM) platform to monitor and document customer interactions.
- Follow up on inquiries and leads to facilitate a seamless sales experience.
- Work collaboratively with the sales team to ensure appointments are punctual and align with customer expectations.
- Uphold a high standard of customer satisfaction by delivering outstanding service.
- Exceptional verbal and written communication abilities.
- Strong organizational skills with a keen eye for detail.
- Capability to thrive in a fast-paced environment while managing multiple responsibilities.
- Familiarity with CRM systems and related software.
- Prior experience in a similar capacity or in customer service is advantageous.
- Attractive salary and comprehensive benefits package.
- Opportunities for professional growth and advancement.
- A collaborative and supportive team atmosphere.
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