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Client Relations Specialist

2 months ago

Santa Fe, New Mexico, United States Stephen Gillespie - State Farm Agent Full time
Position Overview

Are you enthusiastic and service-oriented? Do you thrive in engaging with clients? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships while providing follow-up as necessary.
  • Deliver timely, precise, and courteous customer support. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about available insurance solutions.
As a Team Member, you will benefit from:
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly compensation plus commission/bonus
  • Health benefits
  • Flexible working hours
  • Valuable experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Exceptional communication skills, including written, verbal, and listening abilities
  • Strong organizational capabilities
  • Self-driven and motivated
  • Detail-oriented approach
  • Proactive problem-solving skills
  • Commitment to customer service excellence
  • Aptitude for learning computer systems
  • Ability to collaborate effectively within a team
  • Capacity to manage multiple tasks
  • Skill in relating to clients effectively
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)