Guest Services Representative

1 week ago


Belmont, Ohio, United States Days Inn Belmont Full time

Position Overview:

The Guest Services Representative plays a crucial role in providing a warm welcome and exceptional service to all guests. This position is responsible for registering guests, managing reservations, and ensuring a seamless check-in and check-out experience. The ideal candidate will exhibit a commitment to outstanding customer service and operational excellence.

Key Responsibilities:

  • Welcome and greet guests with a friendly demeanor, ensuring a positive first impression.
  • Efficiently handle guest check-ins and check-outs while maintaining a professional appearance.
  • Manage reservations, including modifications and cancellations, with attention to detail.
  • Respond to guest inquiries regarding hotel services, amenities, and local attractions.
  • Maintain effective communication with team members and other departments to ensure smooth operations.
  • Handle requests for information, mail, and messages in a courteous manner.
  • Stay informed about hotel rates, packages, and promotions to assist guests effectively.
  • Utilize the hotel’s computer systems to manage guest accounts and reservations accurately.
  • Assist in emergency procedures and ensure compliance with safety regulations.
  • Perform additional duties as assigned to support overall hotel operations.

Qualifications:

  • High School diploma or equivalent required; relevant college coursework is a plus.
  • Previous experience in hospitality or customer service preferred.
  • Excellent communication skills and a positive attitude towards guest service.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficient in basic arithmetic and comfortable handling financial transactions.
  • Familiarity with Microsoft Office Suite and hotel management software.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Company Overview:

Days Inn Belmont is part of a leading global hotel management company, known for its commitment to guest satisfaction and operational excellence. We pride ourselves on creating a welcoming environment for both guests and employees, fostering a culture of teamwork and respect.

Benefits:

  • Competitive salary and benefits package.
  • Medical, dental, and vision coverage.
  • Paid time off and employee assistance programs.
  • 401k retirement plan options.


  • Belmont, Ohio, United States Days Inn Belmont Full time

    Position Overview:The Guest Services Representative plays a vital role in providing exceptional service to our guests. This position is responsible for welcoming and registering guests, ensuring a pleasant experience throughout their stay, and efficiently managing their accounts upon departure. Key duties include handling reservations, performing concierge...


  • Belmont, Ohio, United States Days Inn Belmont Full time

    Position Overview:The Guest Services Representative plays a crucial role in ensuring a positive experience for all visitors. This position involves welcoming and registering guests, delivering exceptional service throughout their stay, and managing the settlement of accounts upon departure. Key duties include handling guest registrations, modifying...


  • Belmont, Ohio, United States Days Inn Belmont Full time

    Position Overview:The Guest Services Representative plays a crucial role in ensuring a welcoming atmosphere for all visitors. This position is dedicated to registering guests, providing exceptional service throughout their stay, and efficiently managing guest accounts upon departure. Key duties encompass guest registration, reservation management, and...


  • Belmont, Ohio, United States Days Inn Belmont Full time

    Position Overview:The Guest Services Representative plays a crucial role in providing a warm welcome and seamless check-in experience for our guests. This position is essential in ensuring exceptional customer service throughout the guest's stay, from registration to checkout. Key responsibilities include managing reservations, performing concierge duties,...


  • Belmont, Ohio, United States Days Inn Belmont Full time

    Position Overview:The Guest Services Representative plays a crucial role in ensuring a welcoming atmosphere for all visitors. This position involves greeting and registering guests, delivering exceptional service throughout their stay, and managing the guest's account upon departure. Key duties include handling reservations, performing hotel operator tasks,...


  • Belmont, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and...

  • Senior Field Engineer

    2 weeks ago


    Belmont, Ohio, United States Mammoth Energy Services Full time

    Job OverviewLocation Belmont, OH Employment Type Full Time Category Engineering Position Summary Mammoth Energy Services is seeking a highly skilled Field Engineer III to manage and oversee junior field engineers in Belmont, Ohio. This role involves the proficient setup of job data, comprehensive post-job analysis, and meticulous tracking of materials such...

  • Senior Field Engineer

    2 weeks ago


    Belmont, Ohio, United States Mammoth Energy Services Full time

    Job OverviewLocation Belmont, OH Employment Type Full Time Category Engineering Position Summary Mammoth Energy Services is seeking a Senior Field Engineer to join our team in Belmont, Ohio. This role is responsible for supervising Field Engineer I and II personnel, ensuring efficient job data setup, and delivering comprehensive post-job reports. The...

  • Guest Service Rep

    4 weeks ago


    Belmont, United States Strand Hospitality Services Full time

    Description Join the Home2 Suites by Hilton Charlotte - Belmont, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to...

  • Guest Service Conciege

    2 months ago


    Belmont, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services,...


  • Belmont, North Carolina, United States Drift on Lake Wylie Full time

    Job Type: Full-time, Part-timeDescription Taking orders and delivering food and beverages.Helping guests with menu recommendations. Providing exceptional guest experience.Main Responsibilities of a Server Representative:At Drift on Lake Wylie, we are seeking a server representative with remarkable hard skills and engaging people skills. The right person for...


  • Belmont, California, United States Sonic Automotive Full time

    Job SummaryThe Receptionist is the first point of contact for guests, providing a warm and welcoming experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesGuest Services: Greet guests, determine their needs, and direct them to the appropriate department...


  • Belmont, California, United States Sonic Automotive Full time

    Job SummaryThe Receptionist is the first point of contact for guests, providing a warm and welcoming experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesGuest Services: Greet guests, determine their needs, and direct them to the appropriate department...


  • Belmont, California, United States Sonic Automotive Full time

    Job SummaryThe Receptionist is the first point of contact for guests and visitors, providing a warm and welcoming experience. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Guest Services: Greet guests, determine their needs, and contact the...


  • Belmont, California, United States Sonic Automotive Full time

    Job SummaryThe Receptionist is the first point of contact for guests and is responsible for providing a positive and professional experience. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGuest Services: Greet guests in a timely and professional...


  • Belmont, North Carolina, United States Daniel Stowe Botanical Garden Full time

    Overview:At Daniel Stowe Botanical Garden, we pride ourselves on offering an exceptional visitor experience through our vibrant public garden. The Trailhead Store Associate plays a crucial role in our retail operations, ensuring that our guests receive outstanding service while enjoying our beautiful surroundings.Key Responsibilities:Recognize the...


  • Belmont, California, United States Sonic Automotive Full time

    The Customer Service Representative is the first point of contact for guests, providing a warm and welcoming experience through phone and in-person interactions. Key responsibilities include:Key Responsibilities:Answering a multi-line telephone system and routing calls to the appropriate department in a timely and professional manner.Greeting guests and...


  • Belmont, United States Collins Cleaners Full time

    Job DescriptionJob DescriptionCollins Cleaners is looking to hire a full-time Customer Service Representative (CSR) to work in our Belmont, NC location with a can-do attitude to ensure overall satisfaction of our customers' cleanings. This Customer Service Representative position starts at a competitive wage of $12/hour. Are you an experienced and...


  • Belmont, United States Collins Cleaners Full time

    Job DescriptionJob DescriptionCollins Cleaners is looking to hire a part-time Customer Service Representative (CSR) to work in our Belmont, NC location with a can-do attitude to ensure overall satisfaction of our customers' cleanings. This Customer Service Representative position starts at a competitive wage of $12/hour. Are you an experienced and...


  • Belmont, California, United States Sonic Automotive Full time

    Job DescriptionThe Service Cashier Representative will be responsible for handling financial transactions accurately and efficiently, while also assisting customers with inquiries related to payments, invoices, and other financial matters. The representative is often the customer's last contact with the dealership and must represent the dealership in a...


  • Belmont, United States Marmon Holdings, Inc. Full time

    We are North Americas leading distributor of Retail store fixtures and equipment, and our business is growing. We are currently looking to fill the position of Customer Service Representative to handle daily activities for the specific client, inclu Customer Service Representative, Customer Service, Representative, Solutions, Retail, Construction


  • Belmont, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 554 El Camino Real, Belmont, California 94002 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...


  • Belmont, United States YMCA of Greater Grand Rapids Full time

    Job DescriptionJob DescriptionDescription:This position is for our Wolverine Worldwide Family YMCA. Applicants must be available evenings from 4:00 - 9:00 PM and weekends. OUR CULTURE:Guiding Principles describe our behaviors to support our organization’s work throughout its life in all circumstances, irrespective of changes in goals, strategies, and...


  • Belmont, United States YMCA of Greater Grand Rapids Full time

    Job Type Part-time Description This position is for our Wolverine Worldwide Family YMCA. Applicants must be available evenings from 4:00 - 9:00 PM and weekends. OUR CULTURE: Guiding Principles describe our behaviors to support our organization's work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership. Our...


  • Belmont, California, United States Sonic Automotive Full time

    Job SummaryThe Receptionist is a vital role in our dealership's front office, serving as the first point of contact for guests and internal teams. We are seeking a highly organized and communicative individual to provide exceptional customer service, manage daily operations, and support various departments as needed.Key Responsibilities:Customer Service:...


  • Belmont, United States Clark Pest Control Full time

    ** Administrative Customer Service Representative** **Job Category****:** Administrative **Supervisor****:** Ana Calvo Del Campo **Requisition Number****:** ADMIN022573 Showing 1 location **Job Details** **Description** Here at Clark we maintain our excellence in everything we do, from our first point of contact with our customers. We reward our employees...


  • Belmont, California, United States Clark Pest Control Full time

    **Job Summary**Clark Pest Control is seeking a highly skilled and organized Administrative Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks.**Key Responsibilities:**Answer...


  • Belmont, United States Marmon Holdings, Inc. Full time

    Store Opening Solutions LLC Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. We are North America's leading distributor...