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Administrative Customer Service Representative

2 months ago

Belmont, California, United States Clark Pest Control Full time

**Job Summary**

Clark Pest Control is seeking a highly skilled and organized Administrative Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks.

**Key Responsibilities:**

  • Answer customer calls and respond to inquiries in a professional and courteous manner
  • Provide information about products and services, and resolve customer complaints/issues
  • Schedule inspections and pest control jobs, and enter work orders
  • Collect past-due receivables, scan and file documents, and type reports
  • Operate computers, electronic calculators, fax machines, copiers, and other equipment

**Requirements:**

  • Previous experience in customer service or a related field
  • Excellent communication and phone etiquette skills
  • Experience with Microsoft Suite and computer literacy
  • High School diploma or general education degree (GED) preferred

**Benefits:**

  • Medical, dental, and vision insurance
  • Life and AD&D insurance, voluntary term life and AD&D insurance
  • Employee assistance plan
  • 401(k) plan

**Skills:**

  • Planning and organizing
  • Organizing
  • Multitasking
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Office
  • Listening
  • Dependable
  • Customer service
  • Communication
  • Active listening
  • Dedicated
  • Goal completion
  • Job security
  • Entrepreneurial spirit