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Customer Service Representative

2 months ago

Belmont, California, United States Sonic Automotive Full time
Job Summary

The Receptionist is the first point of contact for guests and visitors, providing a warm and welcoming experience. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Guest Services: Greet guests, determine their needs, and contact the appropriate department for visitor escort.
  • Communication: Answer multi-line telephone system, determine callers' needs, and route to the appropriate department.
  • Administrative Support: Maintain conference room reservation schedule, oversee visitor sign-in and security process, and assist various departments with special projects.
Requirements:
  • Education: High School Diploma or equivalent.
  • Experience: At least 1-year of experience as a receptionist in a professional business environment.
  • Skills: Excellent interpersonal, verbal, and written communication skills; intermediate computer skills in Microsoft Word, Outlook, and Excel; punctuality, and solid time-management skills.
  • Qualifications: Authorized to work in the USA; ability to pass pre-employment testing, including background checks, MVR, drug test, and valid driver's license.
About Sonic Automotive

Sonic Automotive is a leading automotive retailer with a cooperative team-based approach, offering comprehensive training, competitive compensation, and unparalleled benefits. Our organization values its employees and provides opportunities for growth and development.