Customer Service Representative

2 months ago


Santa Rosa, California, United States Lucky Supermarkets Full time
About Us

Lucky Supermarkets is a leading regional grocery chain operating in California and Western Nevada. With a strong commitment to customer satisfaction, we strive to provide the freshest quality products at a great value.

Job Summary

We are seeking a highly motivated and customer-focused Service Specialist to join our team. As a Service Specialist, you will play a key role in creating a welcoming and helpful store atmosphere, ensuring a remarkable shopping experience for our customers.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet and engage with each customer, offering assistance and going the extra mile to ensure their needs are met.
  • Maintain a Clean and Safe Environment: Perform store sweeps, clean registers and belts, empty trash cans, and dust and face shelves to provide a safe and clean environment for customers and colleagues.
  • Assist with Operations: Collect shopping carts, perform price checks, and assist with go-backs to ensure efficient store operations.
  • Work as a Team Player: Collaborate with colleagues to move lines quickly at busy times, providing excellent customer service and ensuring a positive shopping experience.
Requirements
  • No experience required
  • Must be at least 16 years old
  • Ability to lift 40 pounds
  • Continuous walking, standing, reaching, and bending
  • Ability to read, write, and speak English proficiently
  • Ability to provide excellent customer service
  • Strong team player with a willingness and desire to learn, work hard, and have fun
  • Availability to work a variety of shifts, including evenings, weekends, and holidays


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