Customer Account Liaison
2 weeks ago
Overview:
Insight Global is looking for a Client Account Specialist to join our team, focusing on providing exceptional support to customers in the payment services sector. This role involves addressing various customer account issues across multiple platforms. Responsibilities include managing inquiries related to banking changes, contracts, payment facilitation, billing concerns, and general customer support. This position requires onsite presence during standard business hours.
Key Responsibilities:
- Address customer account issues promptly and with a customer-centric approach across all systems.
- Utilize necessary software and database tools to manage retailer accounts, ensuring all communications are documented in the CRM system.
- Maintain a positive, empathetic, and professional demeanor towards customers at all times.
- Collaborate effectively within a team environment and communicate efficiently with colleagues and management.
- Provide support across departments, including Help Desk and Sales Teams, as required.
Qualifications:
- Minimum of 2 years of experience in a customer service, sales support, or account management role.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Proficient in internal banking or finance systems/software, with strong computer skills.
- Experience with CRM systems is essential.
- Excellent communication skills, both written and verbal.
- Background in the financial or payment services industry is preferred.
Preferred Skills:
- Fluency in Spanish is highly desirable.
- Experience in the Point-of-Sale industry is a plus.
- Strong organizational skills and a commitment to delivering outstanding customer service.
Work Environment:
- This position requires 40 hours of work per week, with assigned shifts.
- Work is conducted onsite with no travel required.
Compensation and Benefits:
The compensation for this role ranges from $20/hr to $22/hr, depending on various factors such as skills and experience. Benefit packages commence on the 31st day of employment and include medical, dental, and vision insurance, as well as retirement account options with employer matching.
-
Customer Service Liaison
1 day ago
Marietta, Georgia, United States Highland Rivers Behavioral Health Full timeJob SummaryThe Customer Service Liaison is the face of Highland Rivers Behavioral Health, providing exceptional service to individuals and families seeking treatment and recovery services. As a key member of our team, you will be responsible for greeting and directing individuals, providing information on our programs and services, and ensuring a positive...
-
Account Manager
2 days ago
Marietta, Georgia, United States Belt Power Full timeJob SummaryThe Account Manager at Belt Power will be responsible for working alongside the Outside Sales Team and performing a variety of duties to ensure customer satisfaction. This role will serve as the liaison between the Outside Sales Team and Production Team to meet customer delivery schedules and ensure complete customer understanding of our products...
-
Field Operations Liaison
2 weeks ago
Marietta, Georgia, United States Diversified Maintenance Systems, LLC Full timeOffice Administrator Join Diversified Maintenance Systems, a prominent player in the Facilities Services sector since 1973. We value the importance of details, as well as the contributions of our employees and clients. Our core principles of loyalty, honesty, and integrity foster a culture of growth and opportunity for everyone in our team. Position Overview...
-
Principal Accounting Specialist
7 days ago
Marietta, Georgia, United States Trivest Partners Full timeSenior Accountant (Retail)Position Overview:Trivest Partners is seeking a skilled Senior Accountant to join our team, focusing on the retail sector. This role will involve managing the financial operations and accounting requirements for our clients.Key Responsibilities:Act as the primary liaison for multiple complex accounts, ensuring timely delivery of...
-
Customer Service Associate
2 weeks ago
Marietta, Georgia, United States Bad Gyal Vegan Full timePosition OverviewJoin our vibrant team at Bad Gyal Vegan, where we are redefining the food service experience. This is not just another job; it's an opportunity to be part of a movement that values creativity and customer engagement.Key ResponsibilitiesWelcome Customers: Greet patrons warmly, ensuring they feel valued and appreciated.Order Processing:...
-
Customer Service Ambassador
4 days ago
Marietta, Georgia, United States Benevis Full timeJob OverviewWe are seeking a highly skilled and efficient Customer Service Representative to join our team at Benevis. Your role will be to provide exceptional customer support to our clients, responding to their inquiries and resolving issues in a timely manner to maintain a strong relationship with our customers.A pleasant personality and excellent...
-
Customer Experience Representative
4 days ago
Marietta, Georgia, United States Benevis Full timeJob OverviewWe are seeking a highly skilled and efficient Customer Service Representative to join our team at Benevis. As a key member of our customer support team, your primary role will be to provide exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.A pleasant...
-
Account Manager
1 day ago
Marietta, Georgia, United States Symmetry Financial: Gray Agency Full timeJob DescriptionThe Symmetry Financial: Gray Agency is seeking a highly skilled Account Manager to lead our team in a remote office. This individual will be responsible for managing critical business accounts, fostering positive relationships with clients, and addressing their needs and concerns.The ideal candidate will have experience in account management,...
-
Client Account Specialist
2 weeks ago
Marietta, Georgia, United States Insight Global Full timeInsight Global is looking for a Client Account Specialist to join our team. This role will involve working closely with clients in the payment services sector to address and resolve various account-related issues. The successful candidate will engage with multiple software and database systems to manage inquiries and concerns effectively.Key...
-
Account Growth Specialist
4 days ago
Marietta, Georgia, United States FAITHFUL COMPANION MEMORIALS INC Full timeJob Summary:We are seeking a highly motivated and experienced sales professional to join our team at Faithful Companion Memorials Inc. as an Account Manager. This is a salaried position with a starting base of $65,000 to $80,000 (commensurate with experience), plus commissions.About Us:Faithful Companion Memorials Inc. is a leading provider of pet cremation...
-
Customer Service Specialist
2 weeks ago
Marietta, Georgia, United States Credit Union of Georgia Full timeJob OverviewAre you seeking a fulfilling position with an organization that prioritizes its members? Credit Union of Georgia is in search of a skilled Customer Service Specialist to support our dynamic and expanding Call Center.The Customer Service Specialist is responsible for delivering outstanding assistance and service to both current and prospective...
-
Customer Service Specialist
2 weeks ago
Marietta, Georgia, United States Credit Union of Georgia Full timeJob OverviewAre you seeking a fulfilling position with an organization that prioritizes its members? Credit Union of Georgia is in search of a skilled Customer Service Specialist to enhance our dynamic and expanding Contact Center.The Customer Service Specialist is responsible for delivering outstanding support and assistance to members and prospective...
-
Customer Service Specialist
2 weeks ago
Marietta, Georgia, United States Credit Union of Georgia Full timeJob OverviewAre you seeking a fulfilling career with an organization that prioritizes its members? Credit Union of Georgia is in search of a skilled Customer Service Specialist to enhance our dynamic and expanding Contact Center.The Customer Service Specialist is responsible for delivering outstanding support and assistance to members and prospective members...
-
Customer Service Representative II
2 days ago
Marietta, Georgia, United States Graphic Packaging International Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative II to join our team at Graphic Packaging International. As a key member of our customer-facing team, you will be responsible for managing major customer accounts, developing and maintaining customer relationships, and ensuring seamless communication between internal...
-
Solutions Account Executive
4 weeks ago
Marietta, Georgia, United States Vanderlande Industries Inc Full timeJob TitleSolutions Account ExecutiveJob DescriptionVanderlande is the global market leader for value-added logistic process automation at airports, and in the parcel market. The company is also a leading supplier of process automation solutions for warehouses.Vanderlande's baggage handling systems move 3.7 billion pieces of luggage around the world per year,...
-
Customer Service Representative
4 days ago
Marietta, Georgia, United States Credit Union of Georgia Full timeJob Description**Job Summary**Credit Union of Georgia is seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional support and service to our members and potential members.Key Responsibilities:Provide top-notch customer service and...
-
Insurance Account Representative
28 minutes ago
Marietta, Georgia, United States Sumbo Omonaiye - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Sumbo Omonaiye - State Farm Agent. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building strong relationships with clients, and delivering exceptional customer service.Key...
-
Healthcare Customer Service Associate
2 weeks ago
Marietta, Georgia, United States US Radiology Specialists Full timePosition Overview:The Patient Service Representative plays a crucial role in fostering a friendly and supportive atmosphere for patients, families, and visitors while executing essential tasks. Key Responsibilities:- Conduct interviews with patients and their families to gather necessary demographic and financial details.- Schedule and confirm patient...
-
Healthcare Customer Service Associate
2 weeks ago
Marietta, Georgia, United States US Radiology Specialists Full timePosition Overview:The Patient Service Representative plays a crucial role in fostering a positive and inviting atmosphere for patients, families, and visitors while executing essential responsibilities. Key Responsibilities:- Conduct interviews with patients and their families to gather necessary demographic and financial information.- Schedule and confirm...
-
Medical Care Liaison
2 weeks ago
Marietta, Georgia, United States Marietta Dermatology Full timePosition Overview: The Healthcare Patient Coordinator is essential in delivering exceptional patient service and enhancing communication with clients through various channels. This role involves supporting all facets of patient interaction, including appointment scheduling, check-in/out processes, and maintaining accurate patient records. The ideal candidate...