Customer Service Liaison
4 days ago
The Customer Service Liaison is the face of Highland Rivers Behavioral Health, providing exceptional service to individuals and families seeking treatment and recovery services. As a key member of our team, you will be responsible for greeting and directing individuals, providing information on our programs and services, and ensuring a positive experience for all who interact with our organization.
Key Responsibilities- Customer Service: Provide exceptional customer service to individuals and families, responding to inquiries and resolving issues in a timely and professional manner.
- Program Information: Provide accurate and up-to-date information on our programs and services, including treatment options and recovery support.
- Scheduling and Coordination: Schedule, reschedule, and cancel appointments as needed, ensuring seamless coordination with our clinical team.
- Communication: Respond to telephone inquiries, return messages in a timely manner, and maintain effective communication with all stakeholders.
- Administrative Tasks: Collect and enter information into our electronic health record system, scan paper documents, and perform other administrative tasks as assigned.
- Education: High School Diploma or equivalent required.
- Experience: 2 years of experience in customer service or a related field.
- Experience in Healthcare: 1 year of experience working in a medical or behavioral health office.
- Bilingual Abilities: Bilingual abilities a plus.
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Customer Account Liaison
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Healthcare Customer Service Associate
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Respiratory Therapist Position
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Customer Service Representative
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Customer Service Representative
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Customer Service Associate
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
4 days ago
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Customer Service Representative
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