Restaurant Operations Manager

3 weeks ago


Matthews, North Carolina, United States Chick-fil-A - Matthews Full time
Job Description

At Chick-fil-A - Matthews, we're seeking a highly motivated and experienced Restaurant Operations Director to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high-quality customer service, and driving business growth.

Key Responsibilities:

  • Manage and develop a large team of restaurant staff
  • Collaborate with the Owner/Operator to create and implement new policies and procedures
  • Maintain a work environment that ensures food safety and quality assurance standards
  • Create schedules for team members and ensure adequate staffing levels
  • Provide exceptional customer service and satisfaction
  • Report directly to the Owner/Operator on the current and future state of the store

Requirements:

  • Post-high school degree preferred
  • 1-2 years of leadership experience in a quick-service restaurant environment
  • Exceptional organizational skills to manage multiple tasks and priorities
  • Passion for Chick-fil-A values and a commitment to delivering exceptional customer service
  • Open availability and flexibility to work a variety of shifts

What We Offer:

  • Competitive starting pay and performance-based advancement opportunities
  • Leadership skill development and training programs
  • College scholarships and tuition reimbursement
  • Flexible scheduling and free meals while working
  • A fun and dynamic work environment with a team of motivated and driven individuals

How to Apply:

Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would be a great fit for our team.


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