Customer Service and Storage Operations Manager

3 weeks ago


Matthews, North Carolina, United States Public Storage Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Assess customer storage needs and provide personalized solutions
  • Manage storage operations, including daily unit inspections and cash handling
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work independently at multiple locations, spending time both inside and outside

Requirements:

  • 1-2 years of customer service experience, preferably in a sales or retail environment
  • Ability to transport and lift items weighing up to 35 pounds
  • Valid driver's license and reliable vehicle for travel between locations

About Us: Public Storage is a leading provider of self-storage solutions, with a commitment to providing exceptional customer service and a positive experience for our customers. We offer a competitive salary, benefits package, and opportunities for career growth and development.



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