Customer Service and Storage Operations Manager

1 week ago


Matthews, North Carolina, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring a seamless customer experience.

Key Responsibilities:

  • Provide excellent customer service to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage storage facilities, including conducting daily inspections, maintaining inventory, and ensuring that spaces are ready for rent.
  • Assess customer storage needs and make recommendations on storage solutions, including selling packing and moving supplies.
  • Audit cash drawers and make bank deposits as part of daily business operations.
  • Help customers stay current with payments and make reminder and collection calls when necessary.

Physical Requirements:

  • Ability to transport, lift, and move items weighing up to 35 pounds.
  • Ability to walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
  • Perform cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds and curb appeal.

Qualifications:

  • Experience in customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies.
  • Valid driver's license and ability to utilize own vehicle to travel between work locations and conduct work-related business.

About Us:

Public Storage is a leading provider of self-storage solutions, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.



  • Matthews, North Carolina, United States Public Storage Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.Key Responsibilities:Assess...


  • Matthews, North Carolina, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service-Self Storage Manager to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring a seamless experience for our customers.Key ResponsibilitiesAssess customer...


  • Matthews, North Carolina, United States Public Storage Full time

    {"Job Title": "Customer Service Manager", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our storage facilities.Key...


  • Matthews, North Carolina, United States Public Storage Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our storage facilities.Key Responsibilities:Customer Service: Provide top-notch...


  • Matthews, North Carolina, United States Public Storage Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service-Self Storage Manager. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring seamless customer experiences.Key ResponsibilitiesProvide top-notch...


  • Matthews, North Carolina, United States NC Service Solutions Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at NC Service Solutions. As a key member of our service team, you will play a vital role in ensuring smooth daily operations, supporting both our technicians and clients with your exceptional administrative skills.Key Responsibilities: Achieve...


  • Matthews, North Carolina, United States NC Service Solutions Full time

    Job OverviewWe are seeking a highly motivated and experienced Customer Service Representative to join our team at NC Service Solutions. As a key member of our service team, you will play a vital role in ensuring smooth daily operations, supporting both our technicians and clients with your exceptional administrative skills.Key Responsibilities: Achieve...


  • Matthews, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderFood Lion is seeking a Customer Service Leader to join our team. As a key member of our retail operations team, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.Key Responsibilities:Provide excellent customer service through the achievement of Food Lion customer service...

  • Service Manager

    3 weeks ago


    Matthews, North Carolina, United States Genesis of Charlotte Full time

    Job Summary:Genesis of Charlotte, a premier luxury car dealership in Charlotte, North Carolina, is seeking a highly skilled and motivated Service Manager to oversee all aspects of the service department, ensuring high-quality work and customer satisfaction.The ideal candidate will have a minimum of 3 years of experience in a service management role within...


  • Matthews, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderFood Lion is seeking a Customer Service Leader to join our team in Wesley Chapel, USA. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers, ensuring a positive shopping experience.Key Responsibilities:Provide exceptional customer service, ensuring...


  • Matthews, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderFood Lion is seeking a Customer Service Leader to provide fast, easy, flexible, and friendly service to our customers. The ideal candidate will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual,...

  • Service Manager

    3 weeks ago


    Matthews, North Carolina, United States Bridgestone Americas Full time

    Job Title: Service Manager Job Summary: We are seeking a highly skilled Service Manager to join our team at Bridgestone Americas. As a Service Manager, you will be responsible for overseeing the daily operations of our auto service department, ensuring exceptional customer satisfaction, and driving sales through proactive customer interactions. Key...


  • Matthews, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderFood Lion is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide fast, easy, flexible, and friendly service to customersAssist the...


  • Matthews, North Carolina, United States GPM Investments LLC Full time

    Job OverviewWe're seeking a highly motivated and customer-focused individual to join our dynamic team at GPM Investments LLC. As a Cashier/Sales Associate, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Greet customers, answer...


  • Matthews, North Carolina, United States Harris Teeter Full time

    Customer Service Clerk at Harris TeeterWe are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Harris Teeter. As a Customer Service Clerk, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining security and control of all funds in the cash register.Key...


  • Matthews, North Carolina, United States Harris Teeter Full time

    Customer Service ClerkHarris Teeter is seeking a Customer Service Clerk to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a secure and efficient store environment.Key Responsibilities:Provide excellent customer service by greeting...


  • Matthews, North Carolina, United States Food Lion Full time

    Job SummaryFood Lion is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities• Provide...


  • Matthews, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeaderFood Lion is seeking a Customer Service Leader to join our team in Wesley Chapel, USA. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.Key Responsibilities:Smile and provide prompt,...


  • Matthews, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...


  • Matthews, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...