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Dedicated Operations Supervisor

1 month ago

Matthews, North Carolina, United States Epes Transport Full time
Job Overview

We are seeking a highly skilled Dedicated Operations Supervisor to join our team at Epes Transport. The successful candidate will be responsible for ensuring the smooth operation of our dedicated accounts, while maintaining a strong focus on customer service, safety, and productivity.

Key Responsibilities
  • Coordinate daily operations of assigned dedicated accounts
  • Serve as a liaison between customers, their management, and Epes Transport Systems
  • Plan and schedule drivers to meet customer requirements
  • Provide supervision, training, and leadership to drivers to ensure good customer service
  • Train and counsel drivers on safety, hours of service requirements, and company policies
  • Identify and address equipment maintenance and repair needs
  • Manage vacation and time-off requests
  • Provide billing, payroll information, and special reporting requirements
  • Attend quarterly safety meetings and assist with orientation of new personnel
  • Travel as necessary to support customer needs
About Us

Epes Transport is committed to providing quality transportation services that meet and exceed customer expectations. Our mission is to continuously improve our service quality, ensuring reasonable profits and long-term growth.