Shift Manager

4 weeks ago


Matthews, North Carolina, United States McDonald's Full time
About the Role

As a Shift Manager at McDonald's, you will be responsible for leading restaurant operations during your shift. This includes ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that crew members are meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during the shift and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare them to run a great shift.
  • Manage inventory, maintain safety and security protocols, and ensure that the restaurant is clean and well-maintained.
  • Provide coaching and direction to crew members to help them improve their performance.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • A flexible schedule and the ability to work in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • The ability to work well under pressure and make decisions quickly.
What We Offer

As a Shift Manager at McDonald's, you will be eligible for a range of benefits, including:

  • Competitive pay and opportunities for advancement.
  • 15-25 days paid vacation and 10 paid holidays.
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
  • Medical, dental, and vision coverage.
  • Pre-tax flexible spending accounts.
  • Short- and long-term disability, life, and accident insurance.
  • Paid leaves of absence.
  • Service awards.
  • Employee Resource Connection.
  • Adoption Assistance.
  • Matching gifts program.

McDonald's is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy, race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws.



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