Banking Professional

5 days ago


Alpharetta, Georgia, United States First Citizens Bank Full time
Overview

We are seeking a highly motivated and customer-focused individual to join our Rivermont Station branch team as a Sales and Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of bank capabilities.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED
  • 6+ months of face-to-face customer service experience
  • 1+ years of recent cash-handling experience
Preferred Skills and Experience
  • Sales support experience
  • Prior experience working in a retail banking environment
  • Working knowledge of Microsoft Office
  • Strong written and verbal communication skills
What We Offer

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.



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