Vault Teller

We are searching for a Vault Teller to join our team at our location coming soon to 6503 North Point Parkway, Alpharetta, GA. The employee will be responsible for providing prompt, efficient and accurate customer service for all teller transactions while representing the Bank in a courteous and professional manner.

• Accurately and efficiently processes customer transactions by accepting deposits, which includes verifying cash, verifying endorsements, placing holds according to American Pride Bank REG CC-Expedited Funds Availability Policy and issuing receipts.

• Cashes checks following the American Pride Bank Check Cashing/Endorsement Policies & Procedures.

• Responsible for balancing and maintaining the ATM and Coin Machine (if applicable to branch).

• Follows established dual control procedures, including but not limited to, opening/closing the Branch.

• Ensures that night drop bags are properly collected, logged, and processed according to Bank procedures.

• Processes change order(s), loan payment(s), and credit card advance(s).

• Issues official checks.

• Redeems U.S. Savings Bonds.

• Quotes products and rates in effort to promote and inform customers of the Bank’s services and products.

• Answers customer inquiries and gives account balances.

• Balances cash drawer at the end of the shift and ensures that each teller balances; helps locate any differences; and ensures that all differences are properly initialed and, if required, reported to the Customer Service Manager, Retail Banking Administrator, and/or a member or Executive Management.

• Answers phone and assists callers and/or transfers callers to appropriate personnel.

• Maintains a work area which ensures the safety and confidentiality of all customer records and transactions.

• Ensures compliance with all applicable laws, regulations, and rules governing the Bank’s products and services.

• Understands and complies with Bank Policies and Procedures, including but not limited to Bank Secrecy Act (BSA) and Anti-Money Laundering (AML).

• Fast-paced banking/business office environment with standard office temperature, moderate noise from computer(s), printer(s), telephone, fax, copier, scanner and other office equipment, and median traffic.

• Ability to walk, sit, stoop, kneel, reach, lift (up to 25 pounds), and stand for various lengths of time and meet other physical demands required to perform the job.

• Ability to operate and use a computer, printer, telephone, fax, copier, scanner, other office equipment and tools needed and used to perform this job.

• High school diploma or equivalent.

• 2 years of banking experience, preferably in a cash handling role.

• Experience with Jack Henry Products is a plus.

• Proficient in Microsoft Office applications including Word, Excel, Outlook, and Teams.

• Excellent communication skills, both written and oral.

• Strong customer service skills.

• Ability to accurately process and handle cash.

• Proficient with or the ability to quickly learn the applications, hardware, and software used in the Bank.

• Excellent analytical and problem-solving skills.

• Ability to maintain confidentiality.

• 401(k) plan with employer match up to 5% after 90 day waiting period.

• Dental insurance at no cost to employee: spouse/dependent coverage available at cost to employee.

• Flexible spending account for medical expenses and dependent care.

• Medical insurance at no cost to employee: spouse/dependent coverage available at cost to employee.

• Life insurance at 2 times salary with no cost to employee; additional life insurance available at cost to employee.

• Long Term Disability insurance at no cost to employee; Short Term Disability insurance available at cost to employee.

• Paid Time Off.

• Vision insurance at no cost to employee: spouse/dependent coverage available at cost to employee.

• The information above is intended to describe the general nature of the work and should not be construed as an exhaustive list of duties, responsibilities, and skills required to perform the role successfully.

• American Pride Bank is an equal opportunity employer and is committed to providing accommodations to employees with disabilities.