Patient Services Representative

2 weeks ago


Springfield, Illinois, United States Biolife Plasma Services Full time

Healthcare Customer Support Specialist

Location: Springfield, Missouri

Are you passionate about enhancing the lives of others? At BioLife Plasma Services, we invite you to become a Plasma Center Technician, where you will play a vital role in the creation of life-saving therapies for individuals with rare conditions. As an integral part of our team, your duties will encompass delivering outstanding customer support, overseeing patient medical records, and collaborating within a nurturing team environment. If you possess strong multitasking abilities, attention to detail, and a friendly demeanor, we encourage you to consider this opportunity.

Key Responsibilities:

  • Deliver exceptional customer support
  • Oversee and maintain patient medical history
  • Recognize and implement opportunities for ongoing improvement
  • Collaborate effectively within a supportive team
  • Exhibit reliability and adaptability in work hours
  • Acquire skills to perform phlebotomy procedures

Qualifications:

  • High school diploma or equivalent qualification
  • Willingness to work evenings, weekends, and holidays
  • Physical capabilities including bending, lifting, and fine motor skills
  • Prior experience in customer service is advantageous

Join BioLife Plasma Services and contribute to a mission that positively impacts lives. Embark on a fulfilling career in the healthcare sector.



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