Retail Sales Representative

2 weeks ago


Leesburg, Virginia, United States Banners Hallmark Full time


About the Role

We are excited to present an opportunity for a dedicated individual to join our team.

What We Offer:
  • Attractive Compensation
  • Educational Assistance Program
  • Significant Employee Discounts
  • Opportunities for Career Growth
We pride ourselves on creating an environment where our team members can assist customers through challenging moments and share in their joyful experiences.

Key Responsibilities

The Sales Associate is expected to enjoy engaging with customers, thrive in a collaborative team setting, and contribute positively to the shopping experience through exceptional service and product knowledge.

The primary responsibilities include, but are not limited to:
  1. Achieving Sales Goals: Support revenue generation by delivering outstanding customer service while managing various tasks. Understand the objectives of the company and store.
  2. Customer Interaction and Product Expertise: Actively engage with customers to understand their needs, fostering relationships and sharing insights about products.
  3. Operational Standards: Maintain a clean, organized selling floor and backroom daily. Participate in the processing of shipments and restocking efforts.
  4. Visual Merchandising: Assist in implementing company merchandising standards to enhance product presentation.
To fulfill these responsibilities, the Sales Associate should demonstrate the following competencies:
  1. Accountability: Take responsibility for meeting commitments.
  2. Effective Communication: Utilize various communication methods to ensure clarity in understanding diverse audience needs.
  3. Customer-Centric Approach: Identify opportunities to meet customer expectations and build lasting relationships.
  4. Business Acumen: Leverage knowledge of market trends to support organizational objectives.
  5. Proactive Attitude: Embrace new challenges with enthusiasm and urgency.
  6. Complex Problem Solving: Navigate and resolve intricate information to address challenges effectively.
  7. Interpersonal Skills: Relate comfortably with a diverse range of individuals.
  8. Adaptability: Learn through experience and adapt to new challenges.
  9. Resource Management: Utilize resources efficiently to achieve goals.
  10. Trust Building: Foster confidence and trust through integrity and authenticity.
  11. Resilience: Recover from setbacks and maintain a positive outlook.
Qualifications
  • High School diploma or equivalent required.
  • Flexibility to work varied hours, including holidays and weekends.
  • Physical ability to stand, walk, and lift up to 40 pounds as needed.
  • Proficiency in all outlined duties and competencies.


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