Retail Customer Service Representative
1 week ago
We are seeking a highly skilled Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences in our store.
Key Responsibilities:- Provide Exceptional Customer Service: Ensure high levels of customer satisfaction and loyalty by providing expert advice and support.
- Assist Customers: Determine customer needs and present relevant products and services to meet their expectations.
- Build Strong Relationships: Develop strong relationships with customers to understand their needs and preferences.
- Process Sales Transactions: Accurately and efficiently process sales transactions, adhering to company policies and procedures.
- Meet Sales Targets: Drive business growth and success by meeting and exceeding sales targets.
- Stay Up-to-Date: Maintain a high level of product knowledge, staying up-to-date on new products and features.
- Contribute to a Positive Store Environment: Support colleagues and promote teamwork to maintain a positive and productive store environment.
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment.
- Must be able to read, write, comprehend, and communicate in English and Spanish.
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work a variety of shifts, including evenings and weekends.
- Valid driver's license.
- High school diploma or equivalent.
- Previous experience in a customer-facing role, preferably in retail or sales.
- Knowledge of paint and paint-related products.
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